Fragrance OutletReviews of fragranceoutlet.com

I was impressed with their knowledge of the fragrance’s and her suggestions for an alternate scent. Very professional.

Have been to this store a few times before and its always been a good experience. We came in looking for one specific fragrance. They found it right away and showed us new fragrances which led to us purchasing 2. What I appreciate is that they were friendly and helpful and NOT pushy. It's frustrating when you go in to browse or looking for something specific and you get pressured to buy something you may not like.

I went in looking for a very specific fragrance and they did not have it, but the lady helping me was extremely polite. When I told her about a free sample I had received a few weeks prior and how much I liked it, she ran me through a bunch of fragrances that were similar to that because the original one was out of my price range. I'm a very socially awkward person, so the fact that the amazing lady assisting me could help me and talk to me like a friend meant a lot!

Sales girl was very nice and persuasive

Your associate Nadia gave great customer service. She was patient with me and guided me to the choices I ended up going with. Kudos to her for making my shopping experience excellent.

We came into the store for Giorgio Armani absolu, we were informed that you no longer carry it however the lady at the counter did an awesome job of showing us multiple choices she even found a fragrance that I personally liked and that is impossible we ended up buying two fragrances that day, she deserves a raise!

Professional, good customer service, and friendly. An overall decent experience! Would shop there again!

I visited your store on Friday, October 18, 2024. The sales rep was very courteous and professional however I was not informed that you do not take back returns as I went to the store next-door and found the exact products I purchased for $50 less than what you charged, when I went back to your location, I was told I could only do an exchange and not be refunded or at least price matched so for that I will never shop your stores again and I will make sure to tell everyone I know to do the same.