Valued C.
The best service !!
The best service !!! I love them !!!!

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
The best service !!! I love them !!!!
Valued C.
The lady who helped me was very experienced and friendly and wanted me to be satisfied!
Valued C.
I had a great experience. I was looking for two colognes for my boyfriend and the ladies were very helpful. I will be shopping there again.
Valued C.
The salesperson was very patient and quite pleasant!
Valued C.
Need more employees especially on holidays!!!
Valued C.
Pushy sales.
Response from Fragrance OutletFeb 17, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Josh
Top notch customer service I’ve been coming here for years now, and they always have my exact need.
Linda O.
Took for ever too get by wifes purfume for here birthday ruined it all 10 days late..she was mad and i will never do buisssness with frag outlet again.
Response from Fragrance OutletFeb 17, 2025
Hello, Thank you for your feedback. Your satisfaction is our top priority. We have sent you a personal email to resolve this matter as soon as possible. We are looking forward to your response to our message. Thank you, Fragrance Outlet Customer Service