ESTER
ÓTIMO ATENDIMENTO
ÓTIMO ATENDIMENTO

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16,738 approved reviews, newest moderated first
ESTER
ÓTIMO ATENDIMENTO
Tyeisha
The lady service rep was awesome! She knew her stuff. Helped me with 2 fragrances
Valued C.
Was a wonderful experience great attitude, was happy with my purchases, thank you 😊
Koletha N.
I love this place this is where I get my Cristiano and LA femme perfumes. I been coming here for awhile. I had stopped for a while. But I'm back.
Valued C.
It was the day before Valentines and I wanted cologne for my husband. When I waked in nobody greeted me. This is my second time experiencing poor customer service with two of the workers present. The male sales person was loud and at one point began eating his lunch in the front of the store. I don’t understand with 3 employees why he didn’t eat his lunch in the back. I find that to be very unprofessional. The young lady who did assist me barely did. She had no recommendations, distracted by her phone and would walk away a few times. After I decided to purchase two fragrances than she began to push more purchases. I honestly love the selection of fragrances here, but I do not wish to shop here with employees who seem uninterested, dismissive and inattentive to clients.
Response from Fragrance OutletFeb 17, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Linda Z.
I just think it’s great that the same young lady still works there a now is managing the store she is so professional every time I’m in there like having her wait on me .. some stores have so many new people an you never know what your going to get .. love having her there. Very nice a knowledgeable!! Thank you!!!
Trisha H.
Great selection and the girls were so helpful and personable!
Valued C.
Best customer service And product knowledge at the Simpsonville location! Some amazing scents you can’t find anywhere else