Jennifer
Helpful and friendly
Helpful and friendly

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jennifer
Helpful and friendly
Valued C.
I had an amazing experience at Frangrance Outlet. The prices was so great and the customer service was excellent.
Jenipher H.
Great customer service very friendly
Valued C.
Karaneisha at the Gonzales, LA TangerOutlet made my experience very pleasant. She is very knowledgeable on her scents and what goes great with your scent.
Quinell S.
Well we were told that there was a promotion of 30% off with a second bottle of cologne and so when we selected the bottom the young lady did not apply the 30% and when we decided to not get the second cologne she said oh I forgot to give you a free gift and they applies a 15% off to give us the gift but not the 30% which was supposed to be her sale point.
Response from Fragrance OutletFeb 24, 2025
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Valued C.
I try to return within 12 hours and I was denied
Response from Fragrance OutletFeb 24, 2025
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Deborah C.
Great service and salesperson recommended some great products.
Shanell
Experience was great very helpful and kisha was very knowledgeable.