Valued C.
Great Customer service
Great Customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16,738 approved reviews, newest moderated first
Valued C.
Great Customer service
Valued C.
Great customer service!!!
Jorge Leonard A.
Don’t like the mid rose notes in this one, just not a fan of how florals smell on me
Misty M.
The staff was helpful and felt welcoming
Melissa B.
Very friendly staff and very helpful
Jill
I stopped in on Sunday, looking for Calvin Klein fragrances. The store did have one of them. Then Nicole shared a swatch of the "Never Say Never". I have never heard of the brand that it was marketed with. In research, it looks like it is just with your outlet and Perfumania. Nonetheless, I loved the fragrance. It doesn't remind me of anything that is out there right now. Please thank Nicole for her great Customer Service.
Mason A.
Fragrance Outlet has become my go-to spot for finding incredible deals on a wide variety of colognes. What truly sets them apart is the consistent, top-notch customer service. Whether it's my usual sales associate or someone new, I'm always treated with respect and genuine helpfulness. They take the time to understand what I'm looking for, offer knowledgeable recommendations, and never pressure me into a purchase. The selection of colognes is impressive, ranging from popular designer brands to unique finds. I've consistently been able to snag some of my favorite scents at significantly reduced prices compared to department stores. The staff is also great at pointing out new arrivals and special promotions. It's refreshing to experience such consistent, positive service. It's clear that Fragrance Outlet values its customers, and that's why I keep coming back. If you're looking for quality colognes at excellent prices, with friendly and reliable service, I highly recommend checking them out.
Abhi
Your price is extremely high compared to other vendors. Also, return policy is non-existent. Exchange is not an option at such high price. Please note, this store is inside Great Mall, Milpitas and not on Rodeo drive.
Response from Fragrance OutletFeb 26, 2025
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. We also stand by all of our products and can guarantee authenticity and quality of our products. We hope you'll give us another chance as your fragrance retailer! Thank you, Fragrance Outlet Team