Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Knox S.
Mar 23, 2025
Leo was the employee that helped me he…
Leo was the employee that helped me he knew everything about all of the fragrances and helped me pick out 2. Give Leo a raise
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Valued C.
Mar 23, 2025
Great customer service
Great customer service. Staff very knowledgeable, friendly, and helpful.
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John F.
Mar 23, 2025
The ladies we so nice and welcoming!
The ladies we so nice and welcoming!! I really good about my purchase
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Michelle M.
Mar 23, 2025
Shipment arrived early
Shipment arrived early. My products were on sale and I was very pleased with overall quality!
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Aju F.
Mar 23, 2025
Buyer beware. No Returns, overpriced colognes
Bought an overpriced bottle of sauvage. Counter or receipt did not say no returns. Found the same bottle $20 cheaper in another store, fragrance bay. Was back in 5 mins to return it to fragrance outlet. Was told no returns. Only exchanges. Receipt has exchange policy but does not say no returns. Total rip off. Prices are just below retail.
Response from Fragrance OutletMar 24, 2025
We understand your frustration with the return policy and the price difference you encountered. We strive to offer competitive pricing and a transparent shopping experience. We appreciate you bringing this to our attention and will review our policies to ensure they are clear and consistent. Thank you, Fragrance Outlet Team
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Valued C.
Mar 22, 2025
Amazing customer service
Amazing customer service, thank you for the Christmas bags!! I didn’t get to get her name but the beautiful slightly older dark skin woman helped me and she was so nice and patient. Didn’t try to force anything on me and was so friendly!
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Valued C.
Mar 22, 2025
Sales rep knew what young men liked
Sales rep knew what young men liked! Thank you!
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Heidi Acquah A.
Mar 22, 2025
Perfumes unable to get at stores.
Lancôme does not sell my perfume in stores anymore but I’m always able to get my Poem from the Fragrance Outlet. My product is boxed properly and my perfume smells fantastic!!
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