Mohamed A.
My Review
In summary, the services and the fragrances make the business excellent.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Mohamed A.
In summary, the services and the fragrances make the business excellent.
Valued C.
The women was very helpful
Balta
I always have a great experience at the Fragrance Outlet! The staff is incredibly knowledgeable, and the representative I worked with was fantastic—always recommending great options while truly listening to my needs and preferences. They never push a sale but instead help find the perfect scent that matches what I’m looking for. The selection is excellent, and the customer service keeps me coming back. Highly recommend for anyone looking for quality fragrances and a great shopping experience!
LB
My order was cancelled & I had to do my order again causing my gift to arrive later than I planned.
Response from Fragrance OutletMar 24, 2025
We understand your frustration with the order cancellation and the delay in your gift delivery. We strive to provide a seamless experience for all our customers. We appreciate you bringing this to our attention and will work to improve our processes to prevent similar situations in the future. Thank you, Fragrance Outlet Team
Michael A.
Staff was wonderful and very helpful!
J. P.
You can’t beat the prices here.
Valued C.
Great customer service
Nolan R.
An employee by the name of Leo at the Gurnee mall location is very helpful and respectful he led me to what I needed