Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Valued C.
May 7, 2025
Extremely professional service
Extremely professional service. Very informative about products.
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Alexis
May 7, 2025
Everyone was super polite and helpful!
Everyone was super polite and helpful!
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Kirk T.
May 7, 2025
Mother’s Day
Great care with shipping, communication was great. Shipping was fast. The free samples are a plus with the fragrance I purchased. I think my mother will be pleased on Mother’s Day.
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Annoyed never again C.
May 6, 2025
Poor service
I was in there waiting for over 30 mins, multiple groups of people came in and smelled over 15 scents each. I came in knowing I exactly what I wanted and still had to wait for everyone else behind me to smell everything before I was helped. Upon being helped I was out of there in less than 3 mins so it’s just frustrating being ignored by multiple employees for a purchase that was less that 5 mins. I will not be going back or purchasing from here again. The employees are clueless and don’t care about customers as I was REPEATEDLY ignored. It was the most irritating experience I’ve ever had shopping somewhere.
Response from Fragrance OutletMay 7, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Jared
May 6, 2025
Options with insights!
Charlotte was incredibly knowledgeable and helpful! Her insight guided me through several options for two different kinds of people. And the gifts I bought were a hit too — she was right!
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Marcel M.
May 6, 2025
The service and the rep was excellent…
The service and the rep was excellent to work with well dressed professional and pretty definitely the attributes to have when selling to me for sure
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Valued C.
May 6, 2025
They were very patient with me
They were very patient with me
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drmelonylriles
May 6, 2025
Great experience as a tourist of the…
Great experience as a tourist of the area! Great selection of perfumes and reminded me of the perfumeries in Europe! Being a connoisseur and collector of fragrances, the aromas in the air were refreshingly pleasant! Awesome experience and purchased four designer brands of parfums.
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