Scott M.
Quick delivery.
Quick delivery.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16,738 approved reviews, newest moderated first
Scott M.
Quick delivery.
Ray
Staff was very nice and very helpful, and were not pushy, very nice store.
ENRIQUE L.
Greeted at arrival. Was given choices without being rushed. Overall great service
MH
The staff was not friendly.
Response from Fragrance OutletMay 12, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Picky C.
The gentleman who helped up was very knowledgeable and worked with my wife and I to buy perfumes. He spent time with us and listened to our opinions and reactions to sample fragrances to hone in on our favorites.
Valued C.
The lady who assisted us was so accommodating and friendly. She gave us some recommendations and choices that helped us decide which one to buy. She knows her products. Thank you.
Ryan W.
Always a great experience and one of my favorite stores at the Philadelphia Premium Outlets. I usually work with Jessica and she is awesome! Jessica showed me the newest fragrance releases and wrote down each fragrance on the tester strips. I purchased the new Marley fragrance called simmer down along with a bottle of Azzaro The Most Wanted Intense EDT. More than pleased to add these scents to my collection. Always enjoy working with Jessica and her team! Thank you!!
Valued C.
The sales lady was very helpful and patient. Great customer service!!!