Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

Call Directions Website

Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Cosmetics & Makeup, Florida

Uniglitter
Cosmetics & Makeup · Sanford, Florida
Excellent
50 reviews
50
flvrs.com
Cosmetics & Makeup · Boca Raton, Florida
Excellent
106 reviews
106
Dose Bath Co
Cosmetics & Makeup · Mount Dora, Florida
Excellent
163 reviews
163
Yunasence
Cosmetics & Makeup · Palm Beach Gardens, Florida
Excellent
74 reviews
74

Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Pamela
Jun 16, 2025
The Gift
This is the second order. I love the prices and the quality of what was purchased
Report
Dwayne H.
Jun 15, 2025
It was easy and she was very informative
It was easy and she was very informative
Report
Valued C.
Jun 15, 2025
Great Mall SJ Experience
Abreisha did an excellent job explaining the different notes and provided wonderful insights. She also was very cheerful and approachable.
Report
Lorena Torres P.
Jun 15, 2025
Atención y ofertas
Excelentes ofertas y muy buena atención.
Report
Valued C.
Jun 15, 2025
Customer service is absolutely top…
Customer service is absolutely top notch! Everyone who works there seems to truly enjoy what they do and are happy to help me find scents that I love! Shoutout to Jarret for all the time he has taken to get a feel for what I like (and don’t like) and is then able to make great suggestions! I won’t shop for fragrances anywhere else 🙌🏼
Report
cam
Jun 15, 2025
Great workers
Great workers, and really good service
Report
Valued C.
Jun 15, 2025
Absolute worst experience
I had the absolute worst experience at the Fragrance Outlet in Sawgrass Mills, Florida, and I will never return. I've shared my disappointment with several people in my circle. Firstly, the only two associates on duty hardly spoke English, which made communication difficult. Secondly, I attempted to return a cologne less than two hours after purchasing it. Despite the fact that the box and plastic were unopened, my request for a refund was denied. My only options were to exchange it for another scent or keep the cologne I had. Never again will I shop there.
Response from Fragrance OutletJun 30, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Report
Tanya
Jun 14, 2025
Excellent customer service
Excellent customer service
Report