Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Valued C.
Jun 17, 2025
The manager was great and attentive
The manager was great and attentive. As well as the other gentleman.
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Deena C.
Jun 17, 2025
Excellent experience
My husband and I were in Destin on vaca and went shopping. We stopped in this store and the sales representatives were very helpful!
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Valued Custom T.
Jun 16, 2025
The customer service
The customer service was what sold me!
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RB J.
Jun 16, 2025
Generous Lady
The lady is Very helpful and generous. Thumbs up
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Valued C.
Jun 16, 2025
I have bought a fragrance in this store…
I threw my money in the trash….I have bought a fragrance in this store being a customer and I was surprised the perfume smells at the moment and the smell goes away in less than an incredible hour and they can't change it even paying a difference for another. Very bad experience and quality. The staff who attended me was not pleasant at all. I threw my money in the trash
Response from Fragrance OutletJun 30, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Vince B.
Jun 16, 2025
Picture Perfect!
The Fragrance Consultant was great! My wife loved her perfume!!
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Vinay S.
Jun 16, 2025
Unable to return the fragrance in the Orlando outlet
I got some fragrances from Orlando outlet store. I found better priced deal for same fragrance, but when I went to return it was told to me that I cannot return only exchange is possible. Also please note the things were as is at the time of sale Return should have been allowed, Iam totally surprised and will not go again to fragrance outlet store
Response from Fragrance OutletJun 30, 2025
Thank you for taking the time to leave a review. Please be informed that all Fragrance Outlet stores have the same return policy. Here is the exchange policy, which is posted in stores and printed on all customer sales receipts: Exchange Policy: Your satisfaction is our top priority, we will gladly exchange or issue you a merchandise credit for the amount of your purchase. The merchandise must be returned within 30 days of being purchased and be unopened & unused with the original receipt. We appreciate your understanding and hope to see you again. Thank you, Fragrance Outlet Team
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Dana
Jun 16, 2025
I came in with my boyfriend to pick out…
I came in with my boyfriend to pick out a cologne for him for Father’ Day. I believe the employee who helped us was Meekael. He was so helpful, extremely knowledgeable about the fragrances. He pulled many different fragrances down to get us in the right general direction and then was very helpful narrowing it down to one that we both absolutely love. He was able to name specific notes of all the different samples and explain their nuances and longevity. He was upbeat and didn’t make us feel rushed. It really was a fun experience, and I love the cologne I ended up buying.
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