Valued C.
Great help and the variety was awesome.
Great help and the variety was awesome.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great help and the variety was awesome.
Kim
Lakisha was attentive, knowledgeable, personable and very helpful…a great salesperson, too. 😉
Valued C.
Very nice customer service store is very clean. I have no negative comments to say.
Jocelyn
I bought 2’perfume at the outlet mall and in their receipt it clearly indicated SATISFACTION GUARANTEE with 30 days returned policy. Guess what they refused ro give my money back. What a liar! Ripped off and the sad part is we spent thousands of dollars in this company but NEVER again. Ill post my experience all over social media about their policy because it’s ridiculous.
Response from Fragrance OutletJun 30, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Valued Customer Karen C.
My shopping experience was very good. I enjoyed the sales person and he even showed me a new perfume that was in the store and it smells so good. I bought it. My experience was great.
Parker N.
The man I spoke to at the store was very kind and knowledgeable about the fragrances they carried, he helped me pick out a fragrance for myself and 2 for my friend and I wish I could rate the experience more than 5 stars! If you are looking for someone to help you pick out an amazing scent I’d recommend 10/10!
Saverio C.
Great bi-lingual staff (my wife only speaks Spanish) and both vendors were very helpful and patient.
Valued C.
I walked in the store and asked if they had my perfume and they said yes and I bought 2 bottles! Quick and easy 🥰