Valued C.
They were very patient and helpful
They were very patient and helpful

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
They were very patient and helpful
Griffin
Very helpful in finding a new cologne similar to one I already like!
SRI
The association know well about the fragrance and their suggestions are really good . They also value for our money I love this place .
Valued C.
The sales representative was extremely knowledgeable, patient, and helpful.
Valued C.
The sales representative was very knowledgeable and helpful.
K. W.
I made a purchase on last Sunday, my total came to an estimated $275.00 I was told by the sales person that I would be given a nine dollar credit on my next purchase as she entered my phone number. I visited the same store on the following Tuesday only to find out that there was no record of me to receive a $9.00 credit but was told I will next time. My purchase this time was $160.00. There won’t be a next time because I’m not going back. In addition, they are pushy and overbearing. They’re pushing this French line of colognes and perfumes and it’s really annoying.
Response from Fragrance OutletJul 28, 2025
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Adrah A.
Fragrance Outlet has such a wide variety of fragrances I never could have imagined one store could have. Staff is so positive and helpful with finding the perfect scent for you. The prices and sales are a huge bonus - I recommend this fragrance shop to everyone I know! :)
Valued Customer Alberto V.
Great customerservice