Valued C.
Employee
The worker in the store was very helpful and helped me find the perfect fragrances

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16,738 approved reviews, newest moderated first
Valued C.
The worker in the store was very helpful and helped me find the perfect fragrances
Emily Rutledge B.
If you are offering the use of Klarna, then make sure your staff knows how to use it.
Response from Fragrance OutletAug 11, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Valued C.
Great employees, helped me with choosing a new cologne.
Valued C.
Muy amable buen servicio
Vicki H.
The sales lady and how she treats others. She is my favorite sales lady there and I will go there and buy from her always.
Valued C.
Amable.y amigablemente en mi idioma
Jimmy
I was in and out very quickly. Great Experience
Charles C.
The service, professionalism, kindness & just the time taken to make sure the customer is completely satisfied. I deeply appreciate Pam & the entire staff. They've become like family.