Valued C.
Great customer service as always
Great customer service as always and the gentleman who helped me was very patient and kind.i'm very satisfied with my purchase.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great customer service as always and the gentleman who helped me was very patient and kind.i'm very satisfied with my purchase.
Valued C.
Good service
Valued C.
Very knowledgeable and friendly staff
Valued C.
The knowlege of the young lady was impressive and helpful. Made ir very pleasant experience
BRIAN
Alley, Gave me, top customer service.
Jandrea E.
Huge selection of scents and the workers are very helpful!
Ms. Stell in L.
I rode with the great grands to the indoor water park. We decided to go to the outlet mall in Foley, AL. I visited the Fragrance Outlet and I spent $155.82 on 2 bottles of perfume. When I got home and opened the bottles, the fragrance was so weak. I called and talked to a female who identified herself as a manager. She was busy, said she'd call me back but never did. I wouldn't recommend anyone spending that amount of money on perfume that's not potent. To me it was a waste of money.
Response from Fragrance OutletAug 7, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Elisa
It was too good. The fragrance specialist was great. He was patient. He took his time with both my husband and I. He was so good we walked out with 5 bottles!!!