Kev R.
The sales representative was very…
The sales representative was very helpful and professional. She was patient and we had a wonderful experience with her

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kev R.
The sales representative was very helpful and professional. She was patient and we had a wonderful experience with her
Alejandro S.
La señora Tere Borunda es una maravillosa vendedora y tiene un trato inmejorable con el cliente...
Valued C.
The gentleman who helped us was very kind and attentive even through they were short staff and very busy!
John B.
The customer service. I’m a regular customer there and it is the only shop I buy or ask about colognes and perfumes from.I'm in so much they know which ones to show and which ones not to. From oil to alcohol based. You’ll never have a bad experience here
Ethan
Attentive and patient staff.
Munira A.
I was given the wrong perfume—one I did not choose—and was informed that it could not be exchanged or returned, even though I realized the mistake before leaving the store. This made me question whether the perfume might be counterfeit.
Response from Fragrance OutletAug 5, 2025
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Brook
2 yrs loyal with them and Im still very happy! 😊
Valued C.
Very nice SA, helped us out and had good recommendations