Sharon
Excellent service
The sales associate was helpful, patient and knowledgeable.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sharon
The sales associate was helpful, patient and knowledgeable.
Valued C.
The employees were very nice and helpful! And could you let me know when you have a restock of baccurat cologne
Tina G.
Excellent service!
Valued C.
Great experience they are really professional and took care of us very well
Gage P.
This was such a professional experience. I’m very new to fragrances, and the woman helping me was very good at what she does. Thank you for the great scent!
Valued C.
The clerk was incredibly pushy and lied to me in order to sell me the fragrance outlet's own brand of perfume without admitting thats what it was. I'm now stuck with a low quality "fragrance" that I spent a $100 on that does not last more than a few minutes.
Response from Fragrance OutletSep 24, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Erica E.
The customer service lady was the sweetest kindest ever!!!
Jorge A.
La calidad de las colonias es buena son marcas reconocidas y originales la entrega fue rápida