Valued C.
AMABILITY
Very good atention

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Very good atention
Valued C.
Answered any questions I had and showed me fragrances that weren’t the normal popular choices which was appreciated.
Valued C.
My sales rep MORGAN, was so very pleasant, professional, knew the product well, and was a stellar sales rep!
Veronica A.
Buena atención de la vendedora , dando todas las características de las fragancias . En general todo muy bien . Es una excelente vendedora .
customer
The company is awesome lot of different varieties of perfumes that I can choose customer service was very tactful and courteous...
Jimmy C.
The young lady was good in helping make a selection
Trey P.
Great customer service and top notch cologne
Valued C.
I specifically asked the salesperson if the fragrance I purchased was "male" and she said yes it was. When I left and Googled the fragrance, I found out it was unisex. If I knew that the fragrance was unisex, I wouldn't have purchased it.
Response from Fragrance OutletNov 10, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.