Pearl B.
Very knowable and friendly excellent…
Very knowable and friendly excellent customer service very patient

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Pearl B.
Very knowable and friendly excellent customer service very patient
Frank J S.
The lady that helped me was Jayda @ The Tanger Outlet location in Pooler, GA. She was polite and very helpful plus listened to my wants in what I was looking for in a fragrance. Thank you Jayda!
Kevin C.
The service rep was awesome gave me a lot of choices and very pleasant. Definitely an amazing associate for you guys.
Valued C.
Great customer service! Would love to visit again!
Alexis M.
Did not get product
Response from Fragrance OutletDec 4, 2025
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Wendy D.
I was shopping for my husband’s birthday gift. Mayra was so kind and helpful. She showed me multiple items making sure I was happy with my choices. Went home with 3 fragrances for him gift wrapped beautifully. Thank you! I will be back.
Adreana
The salesperson
Roger M.
Easy; save time and energy.