Valued C.
Joseph is great we talked for a while…
Joseph is great we talked for a while about fragrance, I’m obsessed with scents so I had a great experience smelling so many. It made my day off browsing the mall smooth. -Elan

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Joseph is great we talked for a while about fragrance, I’m obsessed with scents so I had a great experience smelling so many. It made my day off browsing the mall smooth. -Elan
Patrick H.
The staff is top notch. Pam, the manager is fantastic. I left their store with 6 new fragrances that smell excellent.
Valued C.
Very helpful and amazing.
Cheryl
I went in asking about a perfume I used to like many years ago. When I sampled it I no longer liked it. The sales person asked what scents I like. She picked a few options that I sampled and I chose 2 of those. She was very helpful. And the prices were great
Asia
The cashier (whose name I can’t remember) was awesome and very helpful- helping me find a wonderful gift for my husband.
Valued C.
Rebeka was amazing and always helps me with the perfect scwntt
Anthony H.
You charged my card before the product sale was finished. You then sent the wrong fragrance. This caused unnecessary delays because we had to send the wrong product back. I cannot recommend your company and will not purchase from you again.
Response from Fragrance OutletFeb 4, 2026
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Valued C.
Customer service
Response from Fragrance OutletFeb 4, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service