Tonya
The folks that work there are very…
The folks that work there are very nice and friendly and helpful. They help you pick out the fragrance you’re looking for even new fragrances that you’ve never tried before. Great customer service.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Tonya
The folks that work there are very nice and friendly and helpful. They help you pick out the fragrance you’re looking for even new fragrances that you’ve never tried before. Great customer service.
Barbara J S.
I opened my bottle of fragrance and it did not smell like the bottles I have purchased elsewhere
Marybeth Valued C.
My visit was very pleasant! I had purchased a gift for my step-son for Christmas, but, unfortunately it was the incorrect scent that he had wanted. The store did not carry the fragrance I needed so she did an exchange of sorts, and I selected a fragrance for myself. She was very helpful and very accommodating to my situation. Thank you!
Miguel L.
First of all the fragrances that I bought were just gorgeous. Staff was knowledgeable
Anonymous C.
My husband bought something under the employee named Mar, came back home and told me that she was hitting on him while helping him find a fragrance for me.
Response from Fragrance OutletFeb 4, 2026
We appreciate you bringing this to our attention. We're concerned to hear about your experience and will address this internally to ensure a more respectful environment. Thank you, Fragrance Outlet Team
Valued C.
The experience I had at this location was amazing.
Valued C.
Robert was helpful and patient!
Valued C.
Perfect, store is very clean and well organized, good representative.