Teresa K.
The agent on the phone was extremely…
The agent on the phone was extremely helpful and kind. He walked me through the process and explained how to save with my purchase. He was wonderful.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Teresa K.
The agent on the phone was extremely helpful and kind. He walked me through the process and explained how to save with my purchase. He was wonderful.
Jasmin M.
Got a perfume and yall canceled the order on my card and didn’t send the perfume when I didn’t cancel it definitely won’t buy from here again
Response from Fragrance OutletOct 8, 2026
For your protection, our fraud detection system flagged and cancelled your order. A full refund has been issued. If you’re still interested in the item, you’re welcome to place a new order. Please ensure all billing, shipping, email, and payment information is accurate. You may also choose a different payment method. We apologize for the inconvenience and appreciate your understanding. Fragrance Outlet Customer Service Team
Valued C.
It was a great experience the young lady was very knowledgeable
Monica Q.
Our salesperson was fantastic. She knew all the scents when we were explaining them to her and led us in the right direction. The sale was phenomenal. Will definitely be doing all our fragrance shopping with yall..
Cheyenne Marie N.
The sales person was very helpful! Stone did an amazing job and was very personable
Michelle K.
Sales clerk was very helpful Let us sample many fragrances and suggested a travel container.
Meema
the store manager was very kind and knew all the products of the store and was very patient with me. i am a former employee so i know the service is impeccable . i really enjoy the one on one customer service treatment . I will always shop at the Fragrance Outlet in Assembly Row in Somerville Ma . Go Red!!!!!
Stacy P.
Great service and delivery.