Noelani
Great environment and customer service
Great environment and customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Noelani
Great environment and customer service
Valued C.
Fragrances were overpriced for being de toillette and the outlets. I’ve seen better prices at Ross/marshals for the same products in a bigger quantity.
Response from Fragrance OutletJul 1, 2026
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. We also stand by all of our products and can guarantee authenticity and quality of our products. We hope you'll give us another chance as your fragrance retailer! Fragrance Outlet Customer Service Team
Valued C.
The kindness of the personnel when assisting customers with perfumes is very poor. They only start being friendly once you make a purchase.
Response from Fragrance OutletJul 1, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. We assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Customer Service Team
Valued C.
The gentleman that helped us was absolutely fabulous!!
Chris H.
The customer service was great! I was able to get assistance immediately over the Father’s Day Weekend. Lots to choose from and made both my Dad and I happy.
Ernest R.
The associate new his cents and he listen to what i said and didn't try to push other things on me
Valued C.
Staff was patient as they let me several perfumes. I styled on 4 and am very pleased.
matthew S.
I found some good cologne that make me feel great