Fragrance Lord Reviews | Read Customer Reviews of fragrancelord.com

Fragrance LordReviews of fragrancelord.com

4.61,228 reviews
Cosmetics & Makeup
1 Jill Ct Building 16, Unit 6,, Hillsborough, New Jersey, New Jersey

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Fragrance Lord

About Fragrance Lord

Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.

Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragrancelord.com
Website: fragrancelord.com
Category: Cosmetics & Makeup
Location: Hillsborough, New Jersey, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Lord reviews

1,228 approved reviews, newest moderated first

Keyshawnna L.
Feb 9, 2025
My order was canceled due to an…
My order was canceled due to an inventory issues. Then I received a discount code that didn’t work. I emailed about the problem with the discount code and never received a response.
Response from Fragrance LordFeb 10, 2025
Hi Keyshawnna, We sincerely apologize for the inconvenience regarding your canceled order and the issue with your discount code. At Fragrance Lord, we strive to provide the best experience, and we regret that this situation did not meet your expectations. Our team will look into this right away, and you can expect a follow-up via email shortly to resolve the issue and ensure you receive the proper discount. If you need immediate assistance, please feel free to reach out to [email protected]. Thank you for your patience, and we truly appreciate your support! Best, Fragrance Lord Team
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Chris R.
Feb 8, 2025
Came earlier then expected
Came earlier then expected, also came with a free smaller sample, loved how they made me feel welcomed with their packaging. 10/10 would recommend
Response from Fragrance LordFeb 8, 2025
Hi Chris, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that the package arrived sooner than expected and that you loved the complimentary sample. It’s wonderful to know that our efforts to make you feel welcomed through the packaging made an impact. Your 10/10 recommendation means a lot to us, and we can’t wait to serve you again in the future. Best regards,
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Bess P.
Feb 8, 2025
Super fast shipping!
Super fast shipping!
Response from Fragrance LordFeb 8, 2025
Hi Bess, Thank you for your awesome feedback! We’re so glad to hear that the shipping was super fast and that you had a great experience. Your satisfaction is our priority, and we truly appreciate you sharing your thoughts with us. If there’s anything else we can assist you with, feel free to reach out anytime! Best regards,
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RG
Feb 8, 2025
Pleasant Service
Great service, no issues so far. Fast shipping extra samples. I was hesitant as I have never purchased from FragranceLord but I had a really pleasant experience with them. DHP is one of the best scents ever created.
Response from Fragrance LordFeb 8, 2025
Hi RG, Thank you for sharing your wonderful experience with us! We’re so happy to hear that you had a pleasant service experience and that everything went smoothly, from fast shipping to the extra samples. It’s great to know that DHP has become one of your favorite scents. We completely understand your hesitation before purchasing, and we’re thrilled we could make your first experience with FragranceLord a positive one! If you ever need anything else or have questions, don’t hesitate to reach out. Best regards,
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Rachel C.
Feb 8, 2025
I have ordered twice and you still have…
I have ordered twice and you still have not delivered to me. Please refund my money.
Response from Fragrance LordFeb 8, 2025
Hi There, Thank you for reaching out. I have investigated the issue with your orders, and I found that our team is still facing an inventory problem with the perfume you ordered, which is why we have been unable to ship it to you. However, please don’t worry—my team has already processed your refund to avoid any further issues, and you should receive it shortly. If you have any questions or concerns, feel free to reach out. We truly appreciate your understanding. Best regards, FragranceLord, CST.
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Evan G.
Feb 8, 2025
Sample of Haltane, Angel’s Share, and Vibrato
Super fast shipping! Great atomizers
Response from Fragrance LordFeb 8, 2025
Hi Evan, Thank you for your feedback! We’re thrilled to hear that you’re happy with the super fast shipping and the great atomizers. It’s fantastic that you enjoyed the samples of Haltane, Angel’s Share, and Vibrato! We hope you love them as much as we do. If you ever need more recommendations or anything else, feel free to reach out! Best regards,
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S.O
Feb 8, 2025
Price on DHP was pretty insane
Price on DHP was pretty insane , other than that, not many complaints, just don’t enjoy paying premium for something that was almost half this price a month earlier at a discounter, every time they repost this it costs more , just bought it before they one day sell it for 350 or something crazier
Response from Fragrance LordFeb 8, 2025
Thank you for your feedback, and we sincerely apologize for any frustration caused by the price change. We understand how it feels when prices fluctuate, especially when you’ve seen it at a lower rate. Your concern is important to us, and we want to make sure you're satisfied. If you have any specific issues, please feel free to reach out to our customer support team, and they will be happy to assist you and help resolve any concerns.
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Vinny
Feb 6, 2025
Best prices, best service!
Third time Ive ordered from Fragrance Lord, third time I am completely satisfied. I get my order shipped out and delivered to me extremely fast. If there is something I want available at multiple places, I will always choose Fragrance Lord if I can over anyone else. Best prices, best service! THANK YOU!
Response from Fragrance LordFeb 8, 2025
Thank you so much for your loyalty, Vinny! We’re beyond thrilled to hear that you’ve had such a positive experience with us for the third time! Your satisfaction means everything to us, and we’re grateful for your trust in Fragrance Lord. We’ll always do our best to provide you with the best prices and service. If you ever need anything else, we’re here for you. Thanks again for choosing us!
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