Fragrance LordReviews of fragrancelord.com

Response from Fragrance LordApr 4, 2026

Hello Roy, Thank you for your honest feedback. We sincerely apologize for the delay with your third fragrance and for the lack of proactive communication from our side. Your experience is important to us, and we’ll work on improving our updates so that you won’t have to reach out in the future. We’re glad the other two fragrances arrived on time and hope you’re enjoying them. Best regards,

Response from Fragrance LordMar 14, 2026

Hello Daniel, Thank you for your feedback! We’re glad you found our prices great and appreciate your patience with the shipping. We’re continuously working to improve delivery times according to Fragranclord policy. Best regards, Fragranclord Customer Support

Response from Fragrance LordJan 5, 2026

Hi Anthony, thank you for letting us know. We’re sorry to hear that your order hasn’t arrived yet 😕. Please don’t worry—our team is here to help. Feel free to reach out to us with your order number, or check your tracking link for the latest update, and we’ll gladly look into this for you right away. We truly appreciate your patience.

Response from Fragrance LordOct 20, 2025

Hi Dennis, Thanks for your feedback. We’re sorry for any confusion with the coupon codes—some promotions have specific terms that affect the discount amount. If you ever have issues, please reach out to our support team so we can assist you. We appreciate your understanding and hope to serve you again soon. Best, The Fragrance Lord Team

Response from Fragrance LordOct 11, 2025

Hello Qasim, Thank you for your honest feedback and for sharing your experience with us. We’re glad to hear the shipping went smoothly and the batch code verified correctly. We’re sorry to hear that the fragrance didn’t meet your expectations in terms of scent. Sometimes, slight variations can occur due to maceration or storage conditions, but we want you to be fully satisfied with your purchase. If you’d like, please feel free to contact us directly so we can assist you further or explore options to make this right. Best regards,

Response from Fragrance LordAug 28, 2025

Hi there, Thank you for sharing your feedback with us. We’re truly sorry to hear that your perfume box arrived a little banged up. While this doesn’t affect the fragrance inside, we completely understand how important presentation and packaging are when receiving a luxury item. Thank you again for your support — we appreciate you! Best regards, Fragrance Lord Team

Response from Fragrance LordMar 3, 2025

Thank you for your feedback! We’re sorry for the mix-up with your order. 💙 Our goal is to make sure you find exactly what you're looking for, and we appreciate you bringing this to our attention. If the fragrance is unused, our customer support team may be able to assist with an exchange or solution—please reach out to [email protected] so we can help! We’ll also look into improving the search experience to prevent this from happening again. We appreciate your patience and hope to get you the perfect scent soon! 😊✨

Response from Fragrance LordFeb 3, 2025

Hello Paul, Thank you for your feedback and for your kind words about our customer service. We’re sorry to hear that your purchase was returned, but we’re glad to know our team was able to assist you. If there’s anything else we can do or if you'd like to reorder, please don’t hesitate to reach out. We’re here to help! Best regards,