Ronald S.
You stand behind your product
You stand behind your product. I felt that the original print was not as clear as it should be and it was replaced within a week with a much better reprint.
Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Fracture (fractureme.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ronald S.
You stand behind your product. I felt that the original print was not as clear as it should be and it was replaced within a week with a much better reprint.
Megan M.
The Fracture Support team is unparalleled in service and commitment. They worked with me to match the hue and tint of a new print to an older print. They are dedicated to their 100% customer satisfaction guarantee and such a joy to work with. We will continue to be customers!
Tara
Great ordering process, quick shipping and wow what a beautiful result. Starting our first gallery wall with our favorite photographs from Ireland. Really impressed with both quality and pricing.
customer
Love these glass prints!! My first print was a gift from my brother and I loved it so much I've ordered more - photos for myself and for gifts!! And I love the stands!!!
Shannon
Thank you for our lovely photo memory! This was a pic from my iPhone and I ordered the large sized square. Perfect fit and the colors are brilliant! Glad to support a U.S. business and love the tour of the process on your site. Best part, it even arrived early! Thank you for a great product and service!
J G.
I recently received my order and it was perfect! The colors are vibrant and the photo are true to the original or even better. This is a Christmas gift for my wife because we recently lost her mother in June due to a long battle with dementia. This photo was taken in 1992 when we were recently married. I know she will love it and we will have a lot of tears of happiness. Thank you for your work.
Tracy
My print was not as clear as the one I uploaded. Seemed blurry. I bought for a gift for a family member. Now not sure about giving it.
Response from FractureDec 10, 2024
We're so sorry your print turned out like that, Tracy! We have a 100% Happiness Guarantee on every order, and we'd love to get you a replacement that looks much better to give as a gift. Can you please send an email to our team at [email protected] with your name and order number? We'll get on it right away.
Bob F.
I got this after comparing with printing on metal for a picture I took while on vacation. I got the glass print because it was slightly lower cost. The final product is amazing. It was delivered quickly and when it arrived I was surprised at the care taken in packaging. Mounting was easy and it have gotten several compliments on the picture since I hanged it.