Tosh H.
Horrible Business Practices
I placed an order on 11/26 delivery was fast received by 12/5, reason why I gave 2 stars, my only mistake was I ordered the wrong size. So I placed another rush order that same day, 12/5, received them once again fast shipping. My daughter was so excited when she opened her gift, until she saw the skates. She said they don’t look like the ones at the rink. That they were cheap looking material, big and bulky, and she could barely even stand in them, not stable at all. So I requested a return for the ones she couldn’t fit and for the other pair in general. Paying for the return shipping fine, I was out of the express shipping fine, but not receive my refund after being told I was receive my refund after 1-3 days after confirmed recluse unaccdptable, and that was 12/18. Even did a follow up email on 12/29, still no response, horrible business practices.


