FoxyskatesReviews of foxyskates.com

The first time I got skates from them, it went very well. Got them in less than a week. I’ve tried to buy from them twice since and there hasn’t been any updates. I received a refund for one without any reason as to why they canceled my order. This third time I tried to buy the same pair again and have received no tracking number in two weeks. This was supposed to be a gift for a friend. I don’t know what’s going on.

I give no stars actually! The skates were too big so I asked to return them. They responded with in a day or so saying that I could purchase a shipping label at their discount price so I responded yes please. Never heard back. I emailed over and over about 8 times to no response back just ghosted me. I'm extremely pissed. So here sits a pair of skates in the original condition never used and are useless to me. I'm out of my money. I wish I had known about all of these negative reviews because I would have never of purchased them. DO NOT DO BUSINESS WITH THIS COMPANY!

This company is a scam! I ordered skates two months ago and still have not received. They emailed me one time and said and I quote “oops, so sorry hun looks like your package got lost in transit, this happens all the time, I’ll ship you another one today”. I emailed them back and asked for the tracking number no response. I emailed them back telling them I support them I just need my tracking number, they still didn’t respond. I filed a claim with PayPal and got my money back. PayPal said they didn’t respond to them either. What a waste.

If I could use zero stars I would. This company said they shipped my skates through FedEx and sent me a tracking number. OK. I waited about two weeks and the tracking number never updated that it had arrived at the FedEx facility. At this point, I want my money back. I asked for a refund through email since that’s the only form of contact that they give you. Nobody said a word to me. They emailed me asking me to review the crap that they never sent and never took the time to say hey we’ll issue a refund since you didn’t get the product. They ghosted me. They had my money and oh well. The saving grace for me was I used Affirm to purchase their product. I had to file a dispute with Affirm and God bless them because that’s how I got my money back. If you look this company up, they’ve changed names a couple of times and they are not a member of any better business Bureau but they’ve been hammered truly hammered about their customer service and their product as well and had I known that I would’ve never purchased in the first place, but since I know, I’m trying to get out there to do business with this company .They are thief’s.

I returned skates 2 months ago after paying their return ship fee by invoice and they have not provided my refund AND will not respond to me or the better business bureau. I confirmed the skates were returned per package tracking. They were not worn and were received within the return period.

I have no idea how these people who wrote positive reviews got a response from customer service. I’ve emailed multiple times. I’m sent DMs on their social media. I’ve filled out the form on the website. Crickets. No response. My order was wrong. They sent a defective product. There is no way to contact them to get it corrected. This is the worst customer service I’ve ever experienced. I’ll never order from Foxy again.

I've contacted this company multiple times. Took my money two months ago and never shipped the skates. Just created a label for it. They do not respond to emails.

Never shipped my skates. Never responded to emails. I finally just canceled my payment through PayPal. I don’t recommend this site at all. I think it’s a giant scam.