FoxyskatesReviews of foxyskates.com

I placed an order Was told it's back order Was told end of Aug Then mid sep Never received it

After ordering skates, I was informed they were on back order. Ok, fine. Shipping in 2 weeks. The weeks came and went. I contacted foxy. Oh sorry, it’ll be another few weeks. Fine. Those weeks also passed. Once again, I contacted Foxy. Still delayed. I gave them one more chance. Finally, after over 2 months, I canceled my order and filed a complaint with PayPal. No response from Foxy. Then 4 days after my order cancellation, my skates shipped. They’ve already been replaced with another brand. Now, I have to find the time to return these. Save yourself some time and money and don’t buy from Foxy. Terrible customer service. It’s absolutely ridiculous. Nothing was done until I cancelled the order and filed the complaint.

Ordered skates Aug 26th 2023, scheduled to be received 5 Oct 2023, do I really need to say more then this, holla back if you want more cause yeah there is more

Good customer service

I was so happy to get my skates I love the color and the bag that I brought to go with them.

I order some skates and they sent two left foot skates. I've been trying to get in touch with someone about it and it just seems that they have packed up and left. No one has contacted me, nothing!

I had no communication about the order for a while (almost two weeks) and when I asked about it, they offered to not send the skates and refund me. I agreed to that. Immediately after I got a notification that a shipping label had been created for the skates/accessories. The products arrived about five days later, and there had still been no response to my email about a return/refund. I sent another email about a return/refund today and have had no response, which is okay, but I very soon after got an email asking for a review (which is what I'm writing now). I haven't used the skates etc but everything seems in good condition for the price and looks nice.

What a joke. I put an order in and even paid extra to get the order early for a birthday gift. I emailed the company several times and kept being reassured it was on its way and wasn't. So my kid not only got a late birthday gift I paid extra for nothing.