Foxwell Technology CoReviews of foxwelltech.com

Terrible service terrible support terrible website Avoid these products at all costs they out of nowhere discontinue models without notice so you have a scanner it works on the cars trucks you bought it for but they will not let you update or even reinstall your software the FAQ includes links to websites they have shut down every area is separate and if you are on the wrong site nothing works. the registration for your scanner online will reset not recognize the scanner and will not let you add it. This means you have ZERO way to file a support ticket because it requires fields that you cannot enter information into along with un relevant information like car make model engine +++ essentially foxwell made it so theres no possible way to contact them. If you bought a higher end product or something like the NT630 elite you are SOL DO NOT PURCHASE Foxwell products why support a business that will not support you

Observe: I would give 0 stars if possible. I bought an nt530 from ebay. I literally used the unit 2 times to reset service intervals, it is kept as good as new. Only problem on the 3rd time I tried to use it, it won't turn on, it's dead. Neither the ebay seller or the foxwell company care to help me with a dead device. 200$ in the junk bin. Never again foxwell.

Purchased the nt630plus and did diagnostics Test on my vehicle. Put the scanner away after use and went for a drive. Car would not start? Further analyisis found a burnt out 60 watt fuse, windshield wipers would not work, total loss of steering, interior lights were all out? Tried communicating with somebody over there but there is no contact number for North America? Just a waste of my time and others because we thought this product was for real? They just take your money and leave you high and dry?

Foxwell have good quality tools and are excellent value for money with great features. I have had none of the issues I’ve read here and can only assume people with issues leave bad reviews but people with good experiences just haven’t bothered. I have 3 Foxwell tools. NT510 elite - registered on website with life time current updates. BMW specific but easily purchased extra software online for Vauxhall and Mercedes after selling BMW. NT630 plus -registered online with lifetime current updates. All models. You have to take the micro sim out and put it in the supplied usb and update this way via their pc app. I also have the GT60, fantastic bit of kit. Registered online and updates via wi-fi free for 18months. Absolutely no issues experienced. You have to put in some effort, understand their system and how their sites operate and it all works fine.

Wont respond to product issues , seems that after you have purchased a scanner ,you on your own

got a Gt65 and total useless doesn't work on any car that I have tried, doesn't pick up the VIN number you have to enter it manually when you do it can't find the car anyway. Quite frankly I could have spent my $1500 buck on something better. Now I can't even contact them just keep getting messed about. Total paper weight.

I bought two Foxwell scanners with lifetime update, however when you do update they are no actual updates made, just runs the progress bar. When you complain you are told it is obsolete and to buy a new one. Neither unit would save data or store codes. Foxwell scanners are a scam, do NOT buy.

i gave it 1 star because zero wasnt an option. i paid a fortune for the nt650 with lifetime updates. guess what. there are no longer any updates. absolutley disgusting. a complete waste of money now as it doesnt work with any new cars