Foxwell Technology CoReviews of foxwelltech.com

NT530+ with the extra ferrari software purchase was a waste of time. I have a 2003 Ferrari 360 Spider. I wanted specifically to diagnose my braking System and F1 System. Eric at Foxwell could only communicate in email one time every few days so it took over a month to confirm the system wont work on my F1 or brake system. Horrible experience

Scanner wont do anything advertised at all. As far as i can tell, I bought a toaster. That wont even toast. Support is non-existent. What a waste of time and money. If I could give it negative stars, I would.

Scanner is excellent but back up is non-existent. Log into Foxwell site for upgrades only to be told my scanner is not registered to me. Sent photos of serial nos but still no response from Foxwell. $400 scanner now worth 0 without the upgrade. Good tool but poor support.

I bought a Foxwell BT301 battery tester from Aliexpress.(i already have problem-free foxwell obd scanner) It was double the price as the competitions but I thought, the quality had to be paid. And to my surprise, unfortunately, the instrument was not accurate what I told them.(measuring reference was a professional battery tester unit) They started to explain that the more I use the more accurate it will be :-) Sure. Even the most professional measuring instruments must be manually calibrated from time to time. The point is that I should have returned at my own expense, which would have been half the cost of the instrument. I do not recommend buying their product because if there is a problem with it, they will not take the responsibility. Fortunately it was not so expensive unit, so my loss was not too high... But no more foxwell product in the future...

bought a diagnostic device from this company because they advertised it with lifetime updates included. That was the main reason I trusted them and invested my money. Now, only a few years later, they tell me the product is discontinued and updates are no longer available. Instead of honoring their promise, they want me to pay $130 more for a new device. This is completely unfair and misleading. A company that sells products with a “lifetime update” guarantee should respect that commitment. Otherwise, it is false advertising. Very disappointed and I do not recommend buying from this company. Be careful — they do not stand by their own promises.

Some Foxwell units require require a non ODB cable to become bi-directional. No directions come with this cable, and they tell you to seek professional assistance to use it. In my case the cable plugged into the the cables of the security gateway located behind the dash under the radio. This required the removal of the dash facia, radio and security Gateway to use it.

Matériel I70PRO depuis 2023 super matériel service FOXWELL répond toujours aux tickets envoyés je recommande vivement achetés un premier en 2017 NT630PRO qui fonctionne encore avec mise a jour a vie

I purchased a Foxwell NT530 scan tool with two softwares included for DIY diagnostic and servicing of my Mercedes Bench & Toyota Highlander SUVs. Very seldom use but after 2 years suddenly all the softwares has disappeared including the built-in OBD so I contactef Foxwelltech. With numerous emails I was advised to replace the micro SD card with a brand new unit. Used supplied card reader, format the new micro sd card and created SN file with unit serial no on it then download the existing softwares to the Foxwell website but unable to download the softwares even if multiple attempt. Foxwelltech engineers was unable to help fix the problem. They said remote technical support is no longer applicable to my scan tool serial number. My $300 scan tool is now useless and no further help or assistance from Foxwell. Will never buy any products from Foxwell again,