Joseph C.
Forget trying to return something
Forget trying to return something. They are a joke. Had to dispute the charge. All you get from them is BS.
FOXWELL Technology is a professional supplier of automotive diagnostic tools for workshops, technicians and enthusiasts alike.
Foxwell Technology Co (foxwelltech.com) has 59 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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59 approved reviews, newest moderated first
Joseph C.
Forget trying to return something. They are a joke. Had to dispute the charge. All you get from them is BS.
Stefan D.
Don't work with many cars. Can read some codes sometimes but not reliable at all.
Christopher T.
I have two Foxwell analysers, both are fairly new. When I contacted Foxwell support about an error code the reply was it’s to old and been discontinued buy another unit. I found their products all but useless and the support even worse. Very poor would never buy from this company again.
William F.
can not connect company about system file corrupted I have been trying for a week very bad products if you wish to loose money buy there products or better yet buy a different brand.
Matt R.
Not as describe lifetime free updates bought NT 650 3 year ago and now cant be update any longer. Waste of money . dont buy from FOXWell you will be not happy with the result.
Lbpa B.
Similar to what others have said. I bought the NT624Elite in Aug of 22 in part because of the advertisement that shows a list of functions I need. After purchasing and trying to use those and inquiring with the company, they tell me I have to purchase the software upgrade to make it a 644 model to get those functions. I have been unable numerous times to get the website to work, the company is terrible to work with, english is bad, they dont fully answer questions, and now they have gone dark. The company name I purchased sounded like a USA company, but turns out its the same company using a different name. Its typical Chinese. No matter who you are tempted to buy this from, I would recommend against it. This was a wasted $200 for me.
m P.
When I checked up on my order 4 days later, I was told they needed to verify my address that's why they could not ship it. I provided it and even attached the order number and again I was ask to verify. So painful and dumb. Did not make sense to me when I paid for it and my address is on the order number and they say their system is warning them. So I requested to cancel my order and get my refund.
Kam K.
Non existent customer support.