Foxwelldiag Reviews | Read Customer Reviews of foxwelldiag.com

Foxwelldiag Reviews | Read Customer Reviews of foxwelldiag.com

Foxwelldiag reviews

Showing 9 reviews with 4 stars · Clear filters

Keith
Oct 17, 2026
Disappointed but moving forwards
Disappointed that my existing equipment has been discontinued and the servers”dismantled” after only a few years. This meant instead of a £80 update for different manufacturer because I changed cars, I needed to buy a new unit. That said, after a few teething problems and downloading new updates etc, the NT530plus does everything I need it to. On top of that, being offered a 5% discount on a new unit as an apology was a little insulting given that the website is offering 5% discount to everyone. However the Customer Service team are prompt at responding to emails and supportive.
Response from FoxwelldiagOct 18, 2026
Hi Keith, Thank you for your honest feedback. We're sorry for the inconvenience caused by the discontinued device and understand your disappointment. We're glad the NT530 Plus is now meeting your needs, and we really appreciate your kind words about our support team. If you ever need help, we're always here for you! Have a great day! — The FOXWELL Team
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Mike C.
Oct 13, 2026
Foxwell = Great Products
Foxwell does great products across broad ranges catering to the lower budget entry cost to higher end gear that ALL works as described. My latest purchase is the RT280 Pro Thermal Camera and it is spot on for what I wanted.
Response from FoxwelldiagOct 14, 2026
Hi Mike, Thank you for the 4-star review. Glad the RT280 Pro is exactly what you wanted. We're proud to offer tools for every budget. Thanks for choosing FOXWELL! Have a great day! — The FOXWELL Team
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Stephen
Sep 26, 2026
decent tech
decent tech. a bit pricey to upgrade for different makes. Scanner works as it should
Response from FoxwelldiagSep 27, 2026
Hi Stephen, Thank you for your review and feedback! We’re glad to hear the scanner is working well for you, and we appreciate your comments on the upgrade pricing. Have a great weekend! — The FOXWELL Team
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Jean A.
Sep 25, 2026
I was first using the Foxwell OBD2 NT…
I was first using the Foxwell OBD2 NT 530 and the item is responding very well with my car.
Response from FoxwelldiagSep 27, 2026
Hi Jean, Thank you for your review! We’re glad to hear the NT530 is working well with your car. We really appreciate your support. Have a great weekend! — The FOXWELL Team
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MICHAEL
Sep 8, 2026
Product works as described
Product works as described. Kind of easy to navigate but it takes a little looking up to get you into the menus you want.
Response from FoxwelldiagSep 9, 2026
Hi Michael, Thanks for the feedback! We’re glad the NT530 Plus is working as expected. We also appreciate your note about the menu navigation and will keep that in mind as we continue improving the user experience. Have a nice day! The Foxwell Team
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David John E.
Sep 5, 2026
Very quick transaction
Very quick transaction and had the product I needed in stock. It arrived very quickly. And was just what I required.
Response from FoxwelldiagSep 6, 2026
Thanks so much, David! Glad everything arrived quickly and was just what you needed. We really appreciate your feedback! Have a great weekend! The Foxwell Team
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Jerry D.
Aug 30, 2026
The Foxwell NT510 Elite has helped Immensely
Having the Foxwell NT510 Elite has proved very useful in diagnosing the current run of faults with my Mini Cooper. Whereas my previous device, though able to clear codes that didn't even show, for example in Limp mode. It was unable to tell me what the causes was. Having the Foxwell device that read the manufactures codes made life a lot easier, and so was able to narrow down faults and get the necessary replacement parts. I have not explored all the other features as yet, but it has a very comprehensive range of tests you can test live which is pretty useful.
Response from FoxwelldiagAug 31, 2026
Hi Jerry, Thank you for the detailed feedback! We’re delighted to hear that the Foxwell NT510 Elite has been so helpful in diagnosing your Mini Cooper and narrowing down the faults. We truly appreciate your trust and support! The Foxwell Team
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Mike
Aug 24, 2026
Tracking information not accurate
Tracking information not accurate; Foxwell unable to locate package. Has been 2 weeks since order, causing delays in project completion. 8/27- **Update:** Foxwell reshipped the order to resolve the lost package issue. The replacement has arrived. Appreciate Foxwell taking action to resolve the problem.
Response from FoxwelldiagAug 25, 2026
Hi Mike, Thank you for the update. We’re glad to hear the replacement has arrived and the issue has been resolved. We’re sorry again for the original shipping and tracking trouble, and we really appreciate your patience and giving us the opportunity to make things right. Regards, The Foxwell Team
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