FoxwelldiagReviews of foxwelldiag.com

THE RECENT PURCHASE OF DIOGNOSTIC TOOL FROM FOXWELL WAS NOT WORTH THE 400 DOLLAR PLUS PRICE AS IT HAS LIMITED ABILTY AND MY PREVIOUS FOXWELL DIOGNOSTIC SCANNER WILL DO MOST OF SAME FUNCTIONS AT THE PRICE RANGE OF 150.00 DOLLARS ,WHEN I NEED A DIOGNOSTIC READING I REACH FOR MY PREVIOUS CHEAPER PURCHASED FOXWELL WHICH IS FASTER TO USE AND SHOWS SAME CODE ERRORS. IF I WAS OFFERED A REFUND OF THE 400 PLUS DOLLARS ,I WOULD GLADLY TAKE THE REFUND .

I am new to OBD scanners. Up to now I am not too impressed with the Foxwell NT650 Pro. I do not find it very user friendly to someone who doesn't know much about the subject. The user manual appears to be a generic manual, possibly based on an older model. I say this because when I try to follow the instructions, I find that the screens and prompts are similar but different to those shown in the manual. This leaves me unsure that I am using it correctly. It would also be helpful if there was a help dialogue for each screen either on the unit or in the manual. As an example, a screen appears with a list of 5 protocols - Is it asking me to choose one ? How do I know which one ? I knew that my car had a DTC present because someone else had read it for me. I hooked up the Foxwell and found the DTC and found the freeze frame data which I found informative. I went on a few days later to try and find out the level of Adblue but could not find it. While on I tried to revisit the DTC but could not find it. Was I doing something wrong ? Had the car cleared it ? Had I cleared it ? , but surely I could not do that by mistake. So overall it's OK, but not fantastic.

I purchased a NT510 Elite scanner and the software for my Kia. the software will not upload onto the scanner. The emails i received from them appears to be AI generated and there is no way of speaking to someone via telephone. I just wasted over 250 dollars on a scanner that I can’t use. They are of no help when I emailed them. I would never by another product from them again. Follow-up: I manager from the company to over my case and I was able to finally upload my vehicle to the scanner. I tried it out and it works. Thank you Eric for your help

I like the 510 elite but do not like that I have to buy an update for each vehicle.