Foxwelldiag Reviews | Read Customer Reviews of foxwelldiag.com

Foxwelldiag Reviews | Read Customer Reviews of foxwelldiag.com

Foxwelldiag reviews

Showing 72 reviews with 5 stars · Clear filters

Jim F.
Jul 9, 2026
Scanner AND Support are Fantastic!
Purchased Foxwell scanner 510Elite and downloaded different software few times. Had trouble due to my son setting up account and not using my account. Foxwell support came to my rescue. I believe we are on different time zones but regardless they were prompt, courteous and extremely helpful. They make buying and using a Foxwell Scanner all the more an amazing experience. Scanner and car specific software is awesome, highly recommend!
Response from FoxwelldiagJul 10, 2026
Jim, Thanks for sharing your experience! We're thrilled that our support team could resolve the account issue promptly despite the time difference. It's great to hear the 510Elite and software are exceeding your expectations. We're always here to help—happy scanning! Have a nice day!: ) Best, The Foxwell Team
Report
Matt S.
Jul 1, 2026
Software update
Easy process
Response from FoxwelldiagJul 2, 2026
Thanks for the great feedback! Glad the update went smoothly for you. Enjoy the new software!
Report
Gerry H.
Jul 1, 2026
Registered email was changed to a new email preventing me from being able to verify myself
It kept on informing the support group of the results that were not working. After several attempt to fix my problem, they kept trying different things until we finally were successful in solving my problem.
Response from FoxwelldiagJul 1, 2026
We're glad we could work through it together and get it resolved for you. Have a nice day!: ) Best, The Foxwell Team
Report
Paul W.
Jun 30, 2026
Excellent company
Excellent company, tools are fantastic too. Customer service is also great.
Response from FoxwelldiagJun 30, 2026
Thanks for your great review! We're so glad our tools and service made a difference. Your trust inspires us to keep improving. We're always here if you need us! Eric at FOXWELL
Report
Les L.
Jun 30, 2026
Customer service
The service I received from Foxwelldiag was great Annie was fantastic always got back to me about my problems with a solution and finally solved I must of drove her crazy 😂 THANKS
Response from FoxwelldiagJun 30, 2026
Hi Les Lear, Thanks for your kind words! We're so glad Annie could help. We'll be sure to share your feedback with her—she'll be thrilled! 😊 Have a nice day! : ) Eric
Report
Jared W.
Jun 29, 2026
Foxwell was responsive to my questions…
Foxwell was responsive to my questions and concerns. The issue and the questions I had were resolved and answered.
Response from FoxwelldiagJun 30, 2026
Hi, Thanks for your feedback! We're glad we could resolve everything for you. Feel free to contact us anytime. Sincerely, Eric
Report
Jay
Jun 29, 2026
Responsive email aftercare support and…
Responsive email aftercare support and really useful device which helped save me money on repairs at the garage
Response from FoxwelldiagJun 29, 2026
Hi Jay, Thanks for the great feedback! So glad our support team and product could help—and even better that we saved you a trip to the expensive garage. Best regards, Eric
Report
Jason
Jun 29, 2026
Amazing Communication
A very helpful company. I bought the NT530 Plus and there was a bit of a learning curve for me. Foxwelldiag helped me get to grips with things over the course of a few days showing knowledge, professionalism and a good deal of patience with some of my noob questions. Very happy.
Response from FoxwelldiagJun 29, 2026
Hi Jason, Thank you for your wonderful review! We're so glad our team could guide you through the learning curve with patience and professionalism. Enjoy your NT530 Plus—we're always here if you need us. Best regards, Eric
Report