FoxwelldiagFoxwell is a professional supplier of automotive diagnostic products, services and solutions in the aftermarket. We combine industry knowledge, manufacturing expertise, and technological innovation to offer a broad portfolio including OBDII code readers, scanners and tablet diagnostic systems and other emerging tools for the benefits of our customers. Foxwell is one of the leading brands in diagnostic industrys. With 11 years development we have establised distributors over 80 countries and regions.
Foxwelldiag (foxwelldiag.com) has 92 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingAuto Parts & Wheels
Excellent
Auto Parts & Wheels · Redmond, Washington
Excellent
Auto Parts & Wheels
Excellent
Auto Parts & Wheels · Orlando, Florida
Excellent
Showing 72 reviews with 5 stars · Clear filters
steve S.
I found the support excellent with a quick response and treated with respect, can fully recommend their service, supplied solution in easy steps.
Response from FoxwelldiagJul 23, 2026
Hi steve, Thanks for your kind words! We're glad our team could help quickly and provide a clear solution. We truly appreciate your recommendation and are always here whenever you need us. Enjoy your FOXWELL! Best regards, The Foxwell Team
LIAM N.
I needed to re register my 510 to a different email address, within an hour of their office opening it was done.
Response from FoxwelldiagJul 21, 2026
Hi LIAM NOLAN, Thanks for your kind review! We're glad we could assist you quickly with the email change for your NT510 Elite. Providing fast and efficient support is always our priority. If you ever need any further assistance, don't hesitate to reach out. Have a nice day！ The Foxwell Team
Graham S.
The unit works extremely well, the software updating process is impressive, they’ve put a good deal of thought into making it ‘just work’, and perhaps even more impressive is the 10 out of 10 customer support. I had a minor issue, my fault not the unit, and Annie / the Customer Support team jumped right on top of it, with swift messaging and positive corrective actions - everything sorted and I’m a happy customer. Thanks again, Annie. Regards, GS
Response from FoxwelldiagJul 17, 2026
Thanks so much for your wonderful feedback, GS! We're delighted to hear you're enjoying both the scanner and the update experience. Annie and the team truly appreciate your kind words. Thank you for choosing Foxwell—we're always here whenever you need us! Best regards, The Foxwell Team
Emerald I.
I had a friend who used a Foxwell scanner on one of my cars to diagnose an issue I couldnt trace on my own. It worked to perfection! so I knew when the opportunity to purchase my own came up, i did not hesitate to buy it. Their customer support is probably the best experience ive EVER had online. Buy with confidence! Their customer service has your back and their scanners are amazing Im really impressed by this company! ~Emerald Ignacio
Response from FoxwelldiagJul 16, 2026
Hi Emerald, Thanks so much for your amazing review! We're thrilled to hear that our scanner met your expectations and that you had such a great experience with our customer support. Your trust and recommendation mean a lot to us. Thanks for choosing Foxwell! Have a nice day！ The Foxwell Team
Bujannah
The customer service was helpful and responded to all my queries.
Response from FoxwelldiagJul 15, 2026
Hi Bujannah, Thanks for your kind words! We're so glad our team could assist you promptly. Your satisfaction is our priority! The Foxwell Team
Sam Dunham, A.
At first I was perplexed because the instrument display said my vehicle was not recognized, but as I communicated with customer service, they advise “hey you gotta register a darn thing first”,well after I registered and plugged it in, it turned out to be everything I hoped for and more it’s a beautiful instrument and it displays avenues that I didn’t even know existed on the vehicle. I am completely satisfied with it and would definitely recommend the Foxwell experience to any do it yourself that’s looking to learn more about their vehicle, just remember registration of the device is Paramount.
Response from FoxwelldiagJul 11, 2026
Hi Sam Dunham, ATL., Thank you for your fantastic 5-star review! We're delighted to hear that, after registering your device, it became everything you hoped for and more. It's also great to know our support team was able to help you get started. We truly appreciate your recommendation and thank you for choosing Foxwell. Happy diagnosing! The Foxwell Team
Arda
Solid construction, easy compatibility got the one that was Mercedes specific 2021 E450 converter purchase to reset the parking brake warning Plugged it in it work it a note in the system ended up getting my brakes redone so I didn’t need to do anything
Response from FoxwelldiagJul 10, 2026
Hi Arda, Thanks for your fantastic 5-star review! We're delighted to hear that you found the scanner to be solidly built and easy to use with your 2021 Mercedes-Benz E450. Have a great day! The Foxwell Team
BeamerGuy
Always ⭐️⭐️⭐️⭐️⭐️ service. i must also add that my NT710 Foxwell Tablet Scanner paid for itself many times over within the first month. Along with Chat GPT, its assisted me to figuer out some issues that even amy preferred local mechanic couldn't address. TYSM. Jasin
Response from FoxwelldiagJul 10, 2026
Hi BeamerGuy, Thank you for your fantastic 5-star review! We're delighted to hear your Foxwell NT710 has been such a valuable tool. It's great to know that, together with ChatGPT, it helped you diagnose issues that had been difficult to resolve. Your support means a lot to us. Thank you for choosing Foxwell, and we wish you many miles of safe driving and successful diagnostics! Best regards, The Foxwell Team