Zedatomic
5 stars and well deserved
5 stars and well deserved. After a few years my FF HRM was becoming problematic. It took a beating so I was not surprised. Just before a major cycling event it stopped recording my ECG. I have some heart challenges so I monitor my ECG carefully. This was a big cycling event in three days. I contacted customer support and they FEDXed a new device to the hotel I was staying at in approximately 24 hours from when I first called them. The customer service rep. Sahid followed up repeatedly with me and made sure the process was flawless! Totally awesome customer service. I got the new device with plenty of time before my cycling event.
Response from Fourth FrontierSep 9, 2025
Thank you so much for your wonderful feedback! We’re glad we could get you a replacement in time for your cycling event and that our support team was able to make the process smooth for you. It’s great to know the device is helping you monitor your heart health, and we truly appreciate you taking the time to share your experience. Wishing you many more safe and successful rides ahead!




