Fourth FrontierReviews of fourthfrontier.com

Fourth Frontier offers a product and service that has changed the way I manage my life. I have had Fourth Frontier X2 for nearly four years. It has worked reliably with nearly daily use. It has given me insights into my health which were unable to achieve with any other products. I had encountered a handful of software issues along the way, and support was fast to respond and provide guidance, or take the input to their developers for improvement. After nearly four years of using the unit, the hardware and solution proved reliable and effective, and I have decided to upgrade to the Frontier X Plus. There are no better products and solutions offered than with the customer service that Fourth Frontier provides, if you want to have the best insights into your cardiovascular health and fitness. While I am extremely fit and active, that alone was insufficient. I experience cardiovascular anomalies at times, such as AFib and palpitations, that are related to other aspects of my health. Having a solution that I can trust helps me know that I am managing those other health conditions well.

As an 82 year old former triathlete I've always utilized heart rate training as invaluable. Last year I had a Medtronic AV2 and Watchman implanted and used my Frontier X2 as a guide to track asymptomatic AFib burden. Recently I had problems with the device not charging and re-contacted Poonam Agarwal with whom had helped me previously. After explain all the steps I had gone through Poonam sent me a mail back label to return the device for a replacement. In today's business climate, where people and companies give "promises to deliver", few deliver as well as Poonam and her Frontier team did. She (as the face of the company) deserves and receives 5 stars from a very satisfied customer !! I can't praise Poonam enough for her timely response, clear communication, and willingness to help in a professional manner. Thank you, Poonam, and the entire Frontier Team!

Outstanding support. Great communication and went above and beyond to allow me to maximize the use of the Frontier X plus device. I didn’t realize how inaccurate and delayed my Apple Watch was in reporting my HR during HIIT and other training sessions. It’s a game changer for me as someone who underwent an ablation for SVT(AVNRT). The peace of mind and confidence this device allows is well worth the cost. Highly recommend.

Nice innovative and simple usage, as per your promise. Thanks for delivering it with respect with my choice and purchase.

My experience with the Fourth Frontier support team was outstanding. They were very responsive and got back to my every inquiry or question. My initial X2 device was having some difficulty charging, though it required some back and forth, the support team sent me a new device that worked perfectly and also is charging perfectly, which the original never did effectively. The data that the X2 delivers it outstanding. My doctors have used it to look at what happens with my workouts. It works very well with my Garmin products and also works effectively with my Apple products. I'm very happy.

I had a problem with the battery. It was not accepting a charge. Poonam gave a detailed instructions to deal with the issue. Poonam also suggested a new cable. A new cable worked. Extremely good communication from the support team who were genuinely interested in solving the problem.

We imported a Frontier X Plus ECG Monitor to South Africa after hearing good reports from my son in New Zealand. My wife is suffering from Afib. Once arrived it was put into action and performed well, but consistently reported low battery when below about 70%. After a firmware update it decided to stop working. This was discussed with Frontier support and the fault was shared during one of FF's face to face video meetings. The result was that FF immediately dispatched a complete replacement from the United States. In my book good service can't get better than that. Well done FF and thanks for great support.

An excellent product well worth the money!! This device works more than just keeping track of vitals during exercise. I know the Frontier X2 was developed for people to wear while exercising, but I have been wearing the Frontier X2 every day 24 hours a day since my AFib diagnosis in 2022. I use it to continuously keep track of my heart rate. I do not feel Afib symptoms when they occur. The vibrating alarm system on the X2 alerts me when my heart rate gets above my normal heart rate. Alerting me that my heart is racing or fluttering. One of the best features X2 has is the ability show a live ECG report in real time. It can assist you in knowing if you need medical help or not. It has saved a trip to the emergency room. My device started improperly working and I contacted Fourth Frontier. It took several emails, but they helped solve my problem. The customer service team was stellar in their service. I can't thank them and their team enough for the patience and help I received. They replaced my device at no charge. How many companies would extend a service such as that? Not many. I highly recommend Frontier X2 and look forward to purchasing the new Frontier X Plus.