Fourth FrontierReviews of fourthfrontier.com

The single lead ECG functionality is great. It's a pain having to have a phone running to get garmin head units to pick up teh Frontier X as a HR monitor. Main issue is the lack of granularity on the abnormal heart rhythm functionality and the inability to turn off specific checks. So if I knoww I have ctopic heartbeats, it would be good to be able to remove ectopics from the stats. The device is pretty useless if there is zero information about the issues it has found

I really like the Frontier X and use it for long bike rides and indoor rowing. I bought it to better understand how my heart is responding to extensive exercises (I am 50+) and if there are any health issues creaping around the corner. Over time the connectivity problems with my Garmin Edge 1030 have gotten addressed through firmware updates, though I still see dropouts once in while. My main issue is that I have reported a problem with the device, in that the vibration mechanism came lose inside the housing and I fear the device will break completely soon. I have contacted the support team, had even a video call and was promised a solution to address this issue (replacement etc). We never closed this case. I am still waiting. In a nutshell: Very cool device and super useful! Support and problem resolution, not so good

Overall the unit has performed as advertised. The problem I’ve had is with support. Multiple contacts have ended up with”will get back to you in an email” which never happens. Although my last issues were actually resolved, and did get a follow up email. I think it would be useful if you started a trouble shooting you tube section like other company’s have started. This would not only benefit your customers but give you some extra cash through the advertising. Your contact portal is useless since none of your employees can troubleshoot!