Mark Q.
Great Device - Terrible Engineering
I love my Frontier monitor most of the time. But it easily becomes detached during even a light workout. I spent a few hours yesterday searching for it after it became detached while doing some chores around the yard. It's now really banged up with a lot of scratches. Also, the micro-usb charging process is very vulnerable to damage from dirt, sweat, or water. The flimsy plastic cap is easily lost when it's removed for charging. 99.9999% of the engineering effort went into the electronics and the remainder went into making sure the unit stays attached and charged. My advice, wait for the next version. Maybe FF will fix these glaring design issues. In the meantime, I've got a banged up unit that I'll sell - cheap.
Response from Fourth FrontierJul 12, 2023
Thank you for sharing your experience with our Frontier monitor, and we apologize for the inconvenience you've faced. We understand that the detachment issue during workouts and the vulnerability of the micro-USB charging process have been frustrating for you. We appreciate your feedback regarding the design concerns and assure you that we take it seriously. Our team continuously works to enhance our products based on customer feedback, and we will certainly consider your input for future improvements. If there's anything we can do to assist you further or address any other concerns, please feel free to reach out. We value your support and hope to provide you with an even better experience in the future.