For the past 55 years, Four Seasons Heating, Air Conditioning, Plumbing, Sewer & Electric has been providing homeowners in Chicagoland with solutions for all their home service needs. From AC tune ups to new furnaces. From drain cleaning to sewer repair. From electrical panels to generators.Four Seasons has a solution for you.
Four Seasons Heating & Air Conditioning (fourseasonsheatingcooling.com) has 166 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
fourseasonsheatingcooling.com
Website
fourseasonsheatingcooling.com
Category
Contractors & Consultants
Location
Chicago, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Miguel and his partner performed great. Their attention to detail and workmanship was spot on. Miguel was very thorough with his installation and explained it well after its completion.
I highly recommend.
Response from Four Seasons Heating & Air ConditioningJun 18, 2026
Thank you, Marco, for your recommendation! We're thrilled to hear that Miguel and his partner provided such excellent service. We take pride in delivering quality workmanship and ensuring our customers fully understand their new installation. We'll be sure to share your kind words with Miguel and the team. Thank you for choosing us and for your recommendation!
SH
S H.
Install & Sales 5 stars/Customer service 0 stars
6/12/26….
We recently had a new Generac generator, furnace, and AC unit installed by Four Seasons. The installation of the Generac went smoothly with no issues at all.
I also want to recognize Josh from the generator side of the business. He was knowledgeable, helpful, and great to work with during the sales process. He answered our questions, helped guide us through our options, and made us feel comfortable with such a significant investment.
The day our furnace and AC were scheduled to be installed, we were hit with horrific storms that created unexpected challenges. Our installer, Jamie Diaz, was absolutely top-notch. We have ZERO complaints about him. He was friendly, professional, and kept us informed throughout the entire process. He even stayed late two days in a row to make sure the job was completed after the storms made it impossible to finish in one day. Jamie's work ethic and dedication were outstanding.
Unfortunately, our experience with Four Seasons' customer service was the complete opposite. We are still waiting on a substantial refund for rebates that should have been credited to us but were overlooked. To make matters worse, the morning after our installation was left incomplete, the installers were sent to another job and weren't scheduled to return to finish ours until between 2:00 and 5:00 p.m. that afternoon.
And then there's "Sarah," the AI customer service bot. The fact that it presents itself like you're having a conversation with a real person, only to make it incredibly difficult to actually reach a human being, is beyond frustrating. When you're spending this kind of money and trying to resolve real issues, the last thing you want is to repeatedly fight your way through an automated system pretending to be a person.
After purchasing three major systems from Four Seasons and spending the amount of money we did, it would have been nice to feel like our business mattered and that completing our installation was a priority. Josh and Jamie both earned five stars for their professionalism, dedication, and customer care. Unfortunately, the customer service experience significantly diminished what should have been an excellent overall experience.
Update 6/19/26
Called 3x (6/17, 6/18 & 6/19) to get the Inspection scheduled and still have no date set. As I said ….. Four Seasons customer service is not ideal.
Update 6/29/26
Four Seasons was able to get our inspection scheduled, and the process is now complete.
The customer service experience improved significantly after we posted our original review. Both inspectors complimented the quality of the installation and the product itself, which was reassuring to hear after the challenges we experienced during the process.
I hope Four Seasons continues to focus on improving its customer service and communication. When making an investment of more than $20,000, customers should feel valued and supported throughout the entire experience, not just after concerns are raised.
The installation team did excellent work, and we're happy with the final product. My hope is that future customers receive the same quality installation paired with a smoother customer service experience from start to finish.
Response from Four Seasons Heating & Air ConditioningJun 16, 2026
Thank you for taking the time to update your review, Donna, and for recognizing Josh and Jamie — we're proud to have team members who go above and beyond, especially under challenging conditions like the storms during your installation. We'll be sure to pass your kind words along to both of them.
We're glad to confirm that your inspection has been completed and passed, and that your rebate was fully processed. It was also wonderful to hear that both inspectors complimented the quality of your installation — that speaks to the craftsmanship we strive for on every job.
Your feedback regarding communication has been shared with our leadership team as we continue improving the customer experience from start to finish. We truly appreciate your business and the trust you placed in us with such a significant investment in your home.
Should you need anything at all down the road, please don't hesitate to reach out to us directly at 708-496-4400 ext. 5050. Welcome to the Four Seasons family — we look forward to keeping your home comfortable for years to come!
NJ
Natalie J.
Fabian Oliva was knowledgeable and a…
Fabian Oliva was knowledgeable and a straight forward communicator about the installation process so I din’t have a lot of questions when the work started or finished. Very professional yet personable. Highly recommend him. 5 stars.
Response from Four Seasons Heating & Air ConditioningJun 16, 2026
Thank you for the 5-star review! We're happy to hear Fabian Oliva provided clear communication and a professional, personable experience throughout the installation process. We appreciate your recommendation and thank you for choosing Four Seasons!
CR
CHRIS R.
William Tellez spent an entire day at…
William Tellez spent an entire day at our home installing a new air conditioning system and furnace. He was extremely professional and polite. We have 3 indoor cats and he was so conscientious and careful with going in and out of several doors. He was very clean and explained everything about the system along the way. Without reservation I highly recommend him and the company.
Response from Four Seasons Heating & Air ConditioningJun 16, 2026
Thank you for your kind words! We're thrilled to hear William Tellez provided such professional and attentive service during your installation. It's great to know he took extra care around your home and pets while keeping you informed throughout the process. We truly appreciate your recommendation and thank you for choosing Four Seasons!
JB
Jeannine B.
Rafael and Jonathan did an amazing job
Rafael and Jonathan did an amazing job, we're very professional. I would recommend four seasons.
Response from Four Seasons Heating & Air ConditioningJun 16, 2026
Thank you for your feedback! We're glad to hear Rafael and Jonathan provided professional service and made your experience a great one. We appreciate your recommendation and thank you for choosing Four Seasons!
EK
Emma K.
From the sales process to the…
From the sales process to the installation for seasons provided a very professional experience. The technician Max Tellez was excellent. He turned up on time. He explained each stage that he was working on gave advice with regards to maintenance and the operation of the system, and I could not be happier with the Service I was provided.
Response from Four Seasons Heating & Air ConditioningJun 14, 2026
Thank you so much for the kind words! We're thrilled to hear that Max delivered such an outstanding experience from start to finish. We'll be sure to pass along your compliments to him. We look forward to serving you again — don't hesitate to reach out at 708-496-4400!
RM
Richard M.
The technicians were very professional…
The technicians were very professional and knowledgeable. They were also very neat and went over everything with us
Response from Four Seasons Heating & Air ConditioningJun 14, 2026
Thank you so much for the wonderful feedback! We are delighted to hear that our technicians demonstrated the professionalism and expertise we strive for on every visit. It's great to know they kept things neat and took the time to walk you through everything. We will make sure to pass your kind words along to the team. We look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out to us at 708-496-4400.
RS
Ray S.
Everything went well
Everything went well. Good job
Efficient
Response from Four Seasons Heating & Air ConditioningJun 14, 2026
Thank you so much for your feedback! We are thrilled to hear that everything went well and that you were satisfied with our work. We will be sure to pass along your compliments to the technician. We look forward to serving you again in the future. If you need anything, don't hesitate to contact us at 708-496-4400.