FountainReviews of fountain.net

I made the choice to try out Fountain for my medical needs. I understood that I had no one but reviews to go off of. The customer service is NEXT LEVEL!! 24/7 I have never experienced this kind of customer service since the AI talk to a robot customer service evolution. Texting customer service is fine, all your answers when you need it. Hanie from customer service provided me with the best customer service ever. Please, do not hesitate to join and get what you deserve.

I have to say that after just coming up on one year of dosing at 50 years old have never been in better shape! Fountain and there team give consistent updates from treatment to checkups!! Good job fountain TRT!!!

They do not have a very good process of contacting them, asking questions, getting your mailing, billing or shipping address information correctly. The receipt fades in 48 hours which I don’t understand that. There is no app that can give you information or you can follow up on the information you need to try this process/product. After spending $500 and waiting longer than expected my first delivery i find out by asking about the address they were sending it to which is not my shipping address. Not everyone’s home or billing address is their shipping address! So this initial order is going to the wrong address. And I like how they made it my fault and up to me to fix it with UPS tracking which I had to pay an additional cost with UPS for that. Not everyone has the same address for their billing and shipping. I think I made a mistake using them and I made the mistake of telling other people about the excitement that I had about using this service but now I realize I should’ve just gone to a in person doctor as I thought this would be more convenient and it’s turning out to be worse. I regret using them 100% but at this point I just want the product and be done with them! Terrible customer service.

61yo experiencing low libido, poor sleep, just generally lethargic. Even though im a retired 32yr fireman experienced in starting iv's, and IM/SQ injections, i could never "puncture" myself to save my life. I always had to get a coworker or SO to stick me. So i was leery about injecting both subQ and especially through such a small needle. But, i decided to suck it up and try. Man was i excited when i injected myself for the first time. Painless pretty much. 0.5 on a scale of 1-10, 10 being worst pain. The draw of the testosterone into the syringe via the 27g "diabetic" needle is certainly slower because its oil based and thicker than meds i was used to. The whole process of selecting a syringe, wiping the bottle with an alcohol swab, inserting the needle, drawing the proper dose down, removing the needle/syringe, selecting the appropriate site, inserting the needle into the skin and slowly injecting the med actually took about 2 minutes. Easy peasy. The results took a few weeks to notice. Wife was very impressed. No more wondering if "shorty" was going to show up and stick around. Libido was great. Wife was like, omg can you please keep your hands to yourself! Honestly, i couldn't. And honestly this was what i wanted. Prior to all this i had zero interest. Show me a naked wife or woman and be like, yep shes naked. I was frustrated, wondering if my sex life was suddenly over. Testing: blood draws are done at a convenient lab location, day and time that i select. Quick and easy. Follow ups to go over labwork are also convenient. You speak with a doctor usually via video. Based on your labs and how youre feeling, youre given a "tweak" plan if youre to high on this or too low on that. Todays meeting was maybe 10 minutes? Overall im very impressed and pleased with the whole process. Btw i failed to mention that everything you need (supplies wise) is shipped to you. All I needed to have was a sharps container of some sort for my used syringe/needle. This cant get easier

My Wonderful new Dr. DR Bridgette Jost was just great. A warm greeting, very good listener, and provided great feedback. I hope to have her in the future. I feel as though she would be an excellent person for me to refer my Friend Linda C. to. Im very excited to begin my program with you This is going to be so easy and beneficial. Thank you so much. Stacy O

Very communicative and always made the right adjustments to my therapy based on my symptoms! Feeling so much better since starting HRT!

I just had my intake with Alexis who was amazing! She took her time to go over all my results and explaining how everything fits in. Then we discussed the different options available to me down to the actually bi weekly dosing. She really listened and answered all of my questions which was great. I was able to come out of that intake with a lot of knowledge and feeling confident about the treatment recommendations moving forward. 10/10 I would highly recommend her & the service.

Very supportive and informative team. They respond so quick and resolve any issues pretty fast. I like that it operates through text so that they can get on any questions or concerns so fast. Very k owledgable doctors they've really changed my life and helped me comfortably get the care I was looking for.