Foscam USReviews of foscammall.com

Foscam's cameras work great when they work well. But their customer service is infuriatingly inadequate. Either they don't answer their "chat" line, abruptly abandon your chat, or provide incomprehensible instructions. I've bought several of their cameras. I don't know what they pay their customer service folks, but we'd all be better off if they simply replace their occasional clunkers with new units instead of sentencing their customers to endless and ineffective customer service.

I like the price and quality of the Foscam 7-day cloud service. I did not give a five-star rating because of how the activation code is delivered. The activation code should not be referred to as a tracking number, others, or a coupon in the email or in the online account. The instructions for applying the activation code should be included.

I like your equipment. I don't like your software. I want to use my cameras on my own IP camera software. Your software freezes and requires numerous refreshes to stay current. It has been like this for years.

Very prompt and with a good answer. Thanks for the help.

Customer service was very helpful

I paid extra to get the camera in 2 days but did not get it for 3 or 4 days. The camera is nice but I cannot seem to set a manual IP address on it. Therefor cannot use it for my application.

Useless camera, have never been able to get it to connect via wifi, have tried 5g/2.5g, only thing it does is raise my blood pressure. Have 3 other wifi cameras that work flawlessly, tried Foscam because of the reviews…..JUNK!

Have not received my order.