Victoria W. H.
A strong support in a busy life
I have used your product for many years 3-6 pairs a year and even a year ago I would have given you 5 stars. However this year when I ordered my usual 3 pairs of Jobst Knee Hi's an extended period of time passed and they did not arrive even though follow up indicated that they had been delivered to my local post office. The post office denied that they had received the order and kept telling me it probably was in a pile of items waiting to be sorted , follow up visits to the post office resulted in similar reports. I called the company and reported that I had not received the merchandise - they shipped out a new order this time delivered by Fedex and I received it the next day. I started to use my newly ordered merchandise and have come to the conclusion that the company must be thinning the material that they make the hose out of because they are shredding in the heel and the leg very quickly .

