customer
nothing at all
nothing at all
Response from Forwardme.comJan 19, 2026
Hello, Thanks for the 5 stars! 🌟 We are thrilled that you're satisfied with our service. We appreciate your support and hope to serve you again soon!

Forwardme.com is a package forwarding and personal shopper service that gives customers physical shipping addresses in both the USA and Turkey, with delivery to over 220 countries worldwide. Customers can shop from US and Turkish online stores and have their packages consolidated and forwarded to them at affordable shipping rates. The personal shopper service helps customers buy from stores that don't ship internationally or don't accept foreign payment cards. Forwardme.com also provides a help center and dedicated support to assist customers with getting started, consolidating packages, and managing their shipments.
Forwardme.com (forwardme.com) has 308 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer
nothing at all
Response from Forwardme.comJan 19, 2026
Hello, Thanks for the 5 stars! 🌟 We are thrilled that you're satisfied with our service. We appreciate your support and hope to serve you again soon!
Oliver R.
WARNING! Insurance is a fraud. I used this service twice. Use of the website is a little clumsy, but overall it was fine. I even signed up for their paid membership. However, when I booked (and paid for) consolidation for the latest shipment leaving clear instructions, they stuffed my goods in a larger box and they got damaged. I had paid for insurance, and immediately filed a claim. Then Forwardme.com stalled me for months, kept going in circles, asking the same questions over and over. Eventually they declined to refund anything. I lost a few hundred dollars. UPDATE: After posting my review here, the company immediately contacted me and offered a refund of 200 USD which is about half the damages. I accepted the compromise.
Response from Forwardme.comFeb 26, 2026
Thank you for updating your review and for giving us the opportunity to make things right. We're glad we could reach a resolution together. We understand that the claims process was frustrating, and your feedback has been valuable in helping us identify areas where we need to improve. Particularly around consolidation handling and the speed of our insurance claims process. We're actively working on both. We appreciate your honesty and your willingness to work with us. If there's anything else we can do, please don't hesitate to reach out. The Forwardme Team
Ryan K.
Even with busy holidays everything was sent safe and secure from usa to europe cheaper than had amazon done it
Response from Forwardme.comJan 19, 2026
Thanks, Ryan! 🌟 We are pleased to hear that your package arrived safely in Europe despite the holiday rush. Our primary goal is always to provide the best service possible, and we are glad to have met your expectations. We look forward to assisting you again. 📦
customer
Item arrived OK . Shipping is little bit higher than shipito on other hand no tax on goods over ebay.
Response from Forwardme.comDec 15, 2025
Thank you for confirming that your item arrived safely and for sharing your valuable feedback with us! We are glad to hear the delivery was successful. 📦 We are happy to hear that you benefited from the no tax advantage on your ebay goods! This is a key benefit we are pleased to provide to our customers. We look forward to assisting you with your next shipment! ✨
Alexander F.
I have no other option but to leave this review as ForwardMe sadly have caused multiple issues. 1. Their communication is lacking, I waited 7 days for a reply on an important issue. 2. I paid for insurance for transit of a package from US to UK, whilst they deny the allegation, I received the item, showed them images and they hadnt packed the internal box with bubble wrap or even paper to avoid internal damage in transit. Furthermore when the box arrived, I instigated the claim process, I had to step in and contact Fed Ex, even with Fed Ex admitting fault (which they shared with ForwardMe) the insurance company via ForwardMe refused to pay out. 3. Their shipping calculator is miles out. A comparable for you. And this is genuine and important. For DDU a 39lb parcel, value $105 with DIM of 36 x 22 x 19, ForwardMe quoted $414 (4-8 days). PlanetExpress who are superior in every single facet, from communication, packaging, shipping & cost delivered me a 37lb parcel, value $1600 with DIM of 38 x 19 x 18, it was $284 for (2-4 days). Volkan, David, Ayberk cannot deny these experiences. They cannot compete and have no interest, or capabilities to be comparable. Overall, quite a horrendous experience. Trust me here.
customer
Great to experience 🤛🏼
Response from Forwardme.comDec 3, 2025
Thank you so much for your positive feedback! We are delighted to hear that you had a great experience with our service. Our team works hard to make every shipment seamless, so your support means a lot to us. We look forward to serving you again!
Mohamed A.
Just perfect as always
Response from Forwardme.comDec 3, 2025
Thank you for your continued trust! Consistency is our top priority, and we are thrilled to know we are meeting your expectations every single time. It is always a pleasure to serve you. 🙏
Johannes
The first shipment went without a trouble and arrived safely. The second shipment however went really bad. The shipment arrived at the 13th of November and I paid for the shipping the same day. I even opted for the faster FedEx shipping and the website stated, that I'll receive my package on the 16th-18th of November. The same day a label has been created but apart from that nothing happened, the parcel has not been shipped. I reached out via email multiple times, but never got a response. I also reached out via WhatsApp and got a initial response that they'll look into it but then got ghosted. It is now the 25th of November and I'm still waiting... Edit: They got back to me on the 26th of November and offered me to order the missing item again and pay for it out of their own pocket, but they would need an invoice in order to do so. After I sent them the invoice for the item (which was above 300 USD) they somehow found my item again and shipped it to me. I received my order finally on the 4th of December.
Response from Forwardme.comJan 19, 2026
Dear Johannes, We sincerely apologize for the delays and the communication difficulties you encountered with your second shipment. Our primary goal is always to provide the best service possible. We are glad that our team was eventually able to resolve the situation and ensure your items reached you safely. We are taking your feedback seriously to improve our response times and overall process. We look forward to providing you with a much smoother experience in the future. 📦✨