Fortunes FundingReviews of fortunesfunding.com

Response from Fortunes FundingApr 28, 2023

Dear AC, I'm sorry to hear that you had a negative experience with our firm. We strive to provide a professional and respectful environment for all applicants and traders. It's important to us that all customers feel valued and supported throughout their trading journey with us. We take all feedback seriously, including negative reviews such as yours. We would like to apologize for any negative experience you had and assure you that we are committed to investigating the matter further. We would appreciate the opportunity to discuss your concerns in more detail and gather additional information about the incident. Additionally, we will be reviewing our policies and training materials to ensure that all staff members are aware of our expectations for customer service and respectful behavior. We are committed to taking the appropriate steps to address any issues and improve our processes, so that we can continue to provide the highest level of service to all of our customers. Thank you for bringing this matter to our attention. We hope to have the opportunity to make things right and regain your trust in our prop firm. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingApr 28, 2023

Dear Moses Nganga, We are sorry to hear that you had a negative experience with our prop firm. We take all feedback seriously, including negative reviews such as yours. We pride ourselves on our transparency, fairness, and commitment to providing a positive trading experience for all of our traders. Regarding the issue you mentioned about the accusations of HFT, we would like to clarify that we have strict policies in place to prevent any form of market manipulation, including HFT. If a trader is found to be engaging in any form of prohibited trading activity, we must take appropriate action to maintain the integrity of our trading environment and protect the interests of our traders. We understand that this may be frustrating for traders who may not have been aware of the prohibited activities. However, it is important that all traders are aware of our policies and adhere to them at all times. We will continue to honor and payout traders who follow all of our terms when managing their trading accounts. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingApr 28, 2023

Dear Billionaire, Thank you for your feedback. We are sorry to hear that you were not satisfied with the spreads offered by our prop firm's broker. We would like to clarify that as a prop firm, we strive to provide competitive spreads that are in line with industry standards. However, we also understand that market conditions can affect spreads, and that there may be times when spreads are higher than usual. We encourage all of our traders to monitor market conditions and adjust their trading strategies accordingly. If you have any specific concerns about spreads or any other trading-related issues, please do not hesitate to reach out to our customer support team. We appreciate your feedback and are committed to continually improving our services to provide the best possible trading experience for all of our traders. Best regards, Fortunes Funding Support Team