Where do I start .. man fortunes customer service is one of the best , they really value they customer when it comes to helping and fixing problems. James himself personal respond to you and keep you up to date with what’s going on. 10/10 recommendation in my book. James stand solid behind his firm and make sure everything is done right.
AE
Antwon E.
Great team with speedy responses an…
Great team with speedy responses an making sure things got handled for me !
MT
Mr Thomas S.
Smooth transaction
Smooth transaction, helpful guidelines on the website, easy to follow.
VT
Valued T.
Quick and simple responses
Quick and simple responses
FA
FXTr͜͡AderDM
They are offering big Accounts on GIVEAWAY for REAL
Best Prop firm . I got 25K account on Giveaway they are king and generous
NN
Nathan N.
Prop affirmed
Prop affirmed
SS
Storm S.
Increase the leverage at least to 1:100
Increase leverage on all challenges to at least 1-100 or 1:200
IN
Insaneforme
Won 25k account giveaway on Luca.Nolimit live stream
I won 25k giveaway account on Luca.Nolimit live stream. Dmd him on instagram with the proof and he told me to wait for email from fortunesfunding. After several days, did not receive any email and asked Luca again. Now he is saying that someone else contacted him pretending to be me as 'Insane4me' and he gave him the account)))) Its absolute disaster with giveaways... Can't belive he gave 25k challenge to fake or wrong person...
Or all this giveaways could be fake and they are not give any accounts for free...
Thought to buy a challenge from this prop firm, but I have changed my mind after this situation.
Response from Fortunes FundingAug 3, 2023
Dear Insaneforme,
I want to extend my sincere apologies for the inconvenience and frustration you've experienced with our lack of response to your inquiries. We deeply regret that we have not been able to address your concerns promptly, and we understand how important it is to receive timely assistance.
We take customer feedback seriously, and your review has highlighted a flaw in our customer support system that we need to address immediately. Our team is currently investigating the issue to understand what caused the delay in responding to your emails.
While I understand that this apology does not resolve the matter entirely, please know that we are actively working to rectify the situation. I assure you that your feedback is invaluable to us, and we are committed to improving our communication processes to ensure that no customer has to face such delays in the future.
In the meantime, I kindly request you to give us another chance to make things right. Please feel free to reach out to us again through any available communication channels, and we will prioritize your concerns to ensure a swift and satisfactory resolution.
Thank you for bringing this matter to our attention, and we genuinely apologize for any inconvenience we may have caused you. We value your trust in us and will do our best to regain your confidence in our services.
If there's anything specific you would like to address or any further assistance you require, please do not hesitate to let us know. We are here to help and ensure that your issues are resolved to your satisfaction.
Once again, we apologize for the oversight, and we look forward to making things right for you.
Sincerely,
Fortunes Funding Support Team