Michelle
They do not follow up or give you…
They do not follow up or give you answers. They do not refer you any drs that will work with you on behalf of their firm. They switch you from person to person. It’s been 6 months and I’ve had to pay out of pocket to get any help and I can no longer afford that so basically I have no help. I accidentally switched lines today with them and disconnected. I called back and had to leave a message. No call back when we were in mid sentence. They say they tried to call me since January again but I haven’t received any calls. ( That might have been my phone)They could have e mailed, However, because I had to pay out of pocket for any kind of tests and they were not getting my e mails they’re now saying any adjuster would look at me as not being proactive. It’s an awful situation when they couldn’t provide the correct drs to help me and now I’m truly screwed up. I expressed my dismay and frustration with them but they’re more concerned with reviews. They’re not on top of things as I hoped they would be They’re awful. I would never recommend them.
Response from Morgan & MorganMay 2, 2024
Hello Michelle, we are deeply sorry to hear of your experience and understand how important it is to have a positive experience with us. We take your feedback to heart and would love the opportunity to find out what we can do to make it right. While we cannot discuss the specifics of your case in this open forum, we would be grateful for the chance to learn more about your concerns and see what we can do to help. Please don't hesitate to reach out to us via email so we can discuss this further. - Client Experience [email protected]




