Urban MattressReviews of fortcollins.urbanmattress.com

The salesman was knowledgeable about his product, very polite and professional. Love the fact that the mattress is made here in Colorado not China.

10/10 products, prices, and service. Won’t ever get a bed anywhere else as long as they are open

Like many other reviewers we had a positive experience with the sales staff and our overall buying experience. Everyone was professional, helpful and there was no pressure to buy. We visited 3 times before making our actual purchase. Delivery was on time. We chose the Taos mattress (firm) which is part of the Alpine series. (It is interesting most reviews mention nothing about the specific bed that was purchased) We thought we were buying a mattress made with natural materials, but that does not appear to be the case. Sadly, the memory foam in this mattress is still heavily off gassing after 6 weeks time. It is disappointing to pay this much for a mattress that smells so bad. This bed should have come with a warning. The firm is also too firm for our comfort. We plan to speak with management about our concerns with the off-gassing and need for a softer mattress. I do not recommend the Taos.

The folks at Urban Mattress are super knowledgeable and helpful but they also give you space, time, and patience as you try to decide which mattress is right for you. I actually went in about 4-6 times, even with my own pillows, to test and find the right mattress for my achy bad back and cranky shoulders and hips They have their own great Urban brand mattresses with some innovative features as well as some other brands. The mattress I thought was for me (a Tempurpedic) didn't work out, and they have generously welcomed me to trade it for another choice. I ended up choosing an Urban latex mattress that I think will do well for me... Supportive but giving in terms of pressure relief. Glad I went here and not to some other store.

I highly recommend Urban Mattress. Mark and his team take the time to get to know you and your sleeping needs. They are thorough, knowledgeable, and all-around good people. If you are looking for a mattress, this is the place to go.

Your people and product were great! Can't wait to get the twin mattress after tax refund!!

Great personal service. Offered many options with details about different mattresses

Great overall experience! Sales staff was great and delivery was a breeze. I have and will continue to recommend this store!!