Urban MattressReviews of fortcollins.urbanmattress.com

Shipments delayed delivery of one of our mattresses. Urban Mattress provided a loaner and their products are really good. The two reasons I lowered the rating was 1) for the way prices were presented and discounts? applied. I thought there was some deliberate deception. 2) having purchased the premier adjustable frame, the delivery people were on the truck when I discovered that the vibrating mechanism was very noisy. I ran out to the truck and they just said that was the way they were.

I went in to buy a pillow, nothing high dollar like a mattress set. Colin took as much time with me as he would with someone spending a lot more money...it was very refreshing. He made sure I got exactly the pillow I was looking for!! I also enjoyed a refreshing adult sparkling beverage from Maxline while I was there. That was awesome!! :) Support local!!

Joel and Mark were excellent. Good product information, no pressure or gimmicks, straightforward customer service. Delivered when promised.

Great folks to work with! Very pleasant and helpful. No pressure to buy. I love my new mattress, and look forward to getting into bed every night now!

We knew what we wanted and ordered our mattress over the phone because of the pandemic. Urban Mattress delivered our mattress in a timely manner. We have ordered many mattresses from them and have always had a good professional experience with them. We also are happy to support local business when we can.

Collin was very knowledgable about the products; and helped us pick out the perfect mattress. He understoond the construction, performance and pros for each different mattress we looked at.

We were so pleased that during the Covid pandemic that they opened the store for a “private” showing for us! We had just moved from Texas and were miserable with our beds. Got us exactly what we needed. We are very pleased.

We have had the Bloom Dahlia mattress for three years now and we absolutely love it. We also have pillows from Urban mattress (with loose fill inside) that we rave about. Amazing products that last.